Market Leader II - PNC Private Bank
About the role
Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client responsibilities and may manage both individual contributors and other managers.
Responsibilities
- Oversees team(s)'s financial results.
- Has broader span of control than Leader I.
- Participates in and drives the development of goals and strategies.
- Learns and influences to achieve the objectives of the team(s).
- Makes decisions and adapts sales strategies and tactics.
- Develops and oversees the execution of account and sales plans.
- Manages risk/return and drives quality for new and/or existing clients.
- Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
- Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
- Leads the team to bring the full range of PNC's products and services to the client.
- Aids other team members in developing their network.
- Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
- Develops team members while monitoring progress against goals.
- Maintains high-potentials and creates winning teams.
- Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues.
- Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
- Connects strategy to day-to-day activities and updates the team on a regular basis.
- May coach team members on skills needed to analyze, evaluate and mitigate credit risk.
Requirements
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Preferred Skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
- Preferred Competencies: Communicating for Impact, Conflict Management, Decision Making and Critical Thinking, Managing Multiple Priorities, Sales Management, Sales Negotiating, Selling.
- Work Experience: Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required.
- Education: Bachelors
- Certifications: No Required Certification(s)
- Licenses: No Required License(s)
Qualifications
- Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
- Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
- Preferred Skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
- Preferred Competencies: Communicating for Impact, Conflict Management, Decision Making and Critical Thinking, Managing Multiple Priorities, Sales Management, Sales Negotiating, Selling.
- Work Experience: Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required.
- Education: Bachelors
- Certifications: No Required Certification(s)
- Licenses: No Required License(s)
Benefits
PNC offers a comprehensive range of benefits to meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.