Market Design Leader (District Manager)

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship. In our global network of Design Centers, we offer complimentary interior design service and sell a full range of home furnishings, including custom furniture and artisan-crafted accents for every room in the home. We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial drive, and the ability to build long-lasting relationships with our clients.

About the role

The Market Design Leader (MDL) achieves sales goals while maintaining satisfactory profit performance, gross margin, inventory levels, and customer service. Tech-savvy, the MDL maintains Design Center image through a planned merchandising program ensuring the Ethan Allen brand is consistent. Responsible for the overall management of the design center, the MDL drives new business and increases sales with grassroots marketing initiatives and community engagement.

Responsibilities

• Achieve budgeted sales growth and establish a plan for continued improvement.
• Cultivate an environment in which the staff is inspired to reach their fullest potential in relation to business growth.
• Follow Ethan Allen’s Leadership Principles including implementing change initiatives and developing successful relationships with the team.
• Hold team accountable while coaching and leading them to meet or exceed established sales goals and benchmarks.
• Drive new business and increase sales with grassroots marketing initiatives, including partnering with local businesses, developing Trade business (including PPP), and using social media, blogs, online forums, and other digital platforms.
• Perform all functions necessary for the development of sales and profits of assigned design centers and, where applicable, service centers.
• Review P&L statements monthly with Market Operations Leader and Retail Accountant, as well as review final P&L with each Design Center Leader.
• Develop relationships and participate in community programs that positively impact individual design centers, the district, and the company.
• Supervise and evaluate activities of all leadership within the assigned district, providing advice, counsel, guidance, leadership, motivation, and accountability for performance. Complete performance appraisals (including annual appraisals and monthly/quarterly BMRs) in accordance with company policy.
• Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, and discrimination and/or retaliation.
• Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and the protection of company assets.
• Implement company policies and procedures. Monitor compliance and help management hold all staff accountable for compliance.
• Provide training and development for leadership while assisting them with the development of their respective teams.
• Work in concert with retail accounting and Regional Leadership to prepare monthly and annual sales budgets and forecasts for all assigned design centers within the market.
• Participate in the determination of district market potential, the preparation of district expense estimates, and the development of proper financial and asset controls.
• Contribute ideas and suggestions for changes and improvements in policy affecting design centers in the district.
• Ensure proper reconciliation of inventories as conducted and reported.
• Propose innovative strategies that support growth and improvement of the business.

Requirements

• BA or BS degree in Business and/or Interior Design with courses in accounting, economics, management, or similar areas.
• Minimum of five years in retail sales management and merchandising.
• Experienced in budget forecasting, monitoring and preparation of financial reports, managing sales growth, and procuring profits.
• Supervisory experience required; multi-store management experience preferred.
• An entrepreneurial attitude and approach with excellent business sense.
• Ability to effectively communicate and motivate people.
• Must be accessible to associates on holidays, weekends, and evenings as the business demands.
• Travel within the district is required, as well as limited overnight travel.

Pay

This position offers a starting base salary of $95,000 to $110,000, depending on experience. In addition to the base salary, MDLs can earn monthly incentive compensation by demonstrating sales growth from prior periods.

Benefits

Benefits are an important part of the total compensation that is offered, providing peace of mind and financial well-being. Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.

• 401(k) plan (with Employer contributions)
• Multiple Medical Plans with Prescription Drug Coverage
• Health Savings Account (including Employer contributions)
• Dental Plan
• Vision Plan
• Basic Group Term Life & Accidental Death & Dismemberment
• Supplemental Group Term Life & AD&D Insurance
• Dependent Group Term Life Insurance
• Short and Long-Term Disability
• Business Travel Accident Life Insurance
• Flexible Spending Accounts – Health Care & Dependent Care
• Commuter Saving Plans – Public Transit & Parking
• Voluntary Whole Life Insurance
• Voluntary Critical Care Insurance
• Voluntary Accident Insurance
• Employee Assistance Program

Benefit availability varies based on full-time or part-time employee classification.