Market Design Leader (District Manager)

About the role

Named America's #1 Premium Furniture Retailer by Newsweek, Ethan Allen is a leading interior design destination combining state-of-the-art technology with personal service. After more than 90 profitable years in business, we still make about 75% of our custom-crafted products in our North American workshops and have an enduring reputation for quality and craftsmanship.

Responsibilities

• Achieve budgeted sales growth and establish a plan for continued improvement.
• Cultivate an environment in which the staff is inspired to reach their fullest potential in relation to business growth.
• Overall management of the design center.
• Implement change initiatives and develop successful relationships with team.
• Hold team accountable while coaching and lead them to meet or exceed established sales goals and benchmarks.
• Drive new business and increase sales with grassroots marketing initiatives including but not limited to, partnering with local businesses, developing the Trade business including PPP, as well as using social media, blogs, on-line forums to connect with local influencers and other digital platforms for on-line interactions and connection.
• Perform all functions necessary for the development of sales and profits of assigned design centers and where applicable, service centers.
• Review P&L statements monthly with Market Operations Leader and Retail Accountant as well as review final P&L with each Design Center Leader.
• Develop relationships and participate in community programs which will positively impact individual design centers, the district, and the company.
• Supervise and evaluate activities of all leadership within assigned district, providing advice, counsel and guidance, leadership, motivation, and accountability for performance.
• Complete performance appraisals (including annual appraisals and monthly/quarterly BMRs) in accordance with company policy.
• Ensure adherence to all company policies such as Code of Conduct, workplace harassment, sexual harassment, and discrimination and/or retaliation.
• Provide guidance and assistance to key personnel to ensure sales growth, financial integrity, and the protection of company assets.
• Implement company policies and procedures. Monitor compliance and help management hold all staff accountable for compliance.
• Provide training and development for leadership while assisting them with the development of their respective team.
• Work in concert with retail accounting and Regional Leadership to prepare monthly and annual sales budgets and forecasts for all assigned design centers within the market.
• Contribute ideas and suggestions for changes and improvements in policy affecting design centers in the district.
• Ensure proper reconciliation of inventories as conducted and reported.
• Propose innovative strategies that support growth and improvement of the business.

Requirements

• BA or BS degree in Business and/or Interior Design with courses in such areas as accounting, economics, management, or similar courses.
• Minimum of five years in retail sales management and merchandising.
• Experienced in budget forecasting, monitoring and preparation of financial reports, managing sales growth, and procuring profits.
• Supervisory experience required.
• Multi store management experience preferred.
• An entrepreneurial attitude and approach with excellent business sense.
• Ability to effectively communicate and motivate people.
• Must be accessible to associates on holidays, weekends, and evenings as the business demands.
• Travel within the district is required as well as limited overnight travel.

Qualifications

• Must be able to work flexible hours, including evenings and weekends.
• Must be able to lift up to 50 pounds.
• Must be able to stand for extended periods of time.

Skills

• Strong leadership skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office Suite.
• Experience with CRM systems.

Benefits

• 401(k) plan (with Employer contributions).
• Multiple Medical Plans with Prescription Drug Coverage.
• Health Savings Account (including Employer contributions).
• Dental Plan.
• Vision Plan.
• Basic Group Term Life & Accidental Death & Dismemberment.
• Supplemental Group Term Life & AD&D Insurance.
• Dependent Group Term Life Insurance.
• Short and Long-Term Disability.
• Business Travel Accident Life Insurance.
• Flexible Spending Accounts – Health Care & Dependent Care.
• Commuter Saving Plans – Public Transit & Parking.
• Voluntary Whole Life Insurance.
• Voluntary Critical Care Insurance.
• Voluntary Accident Insurance.
• Employee Assistance Program.