Market Attendant

Responsibilities

• Identify and obtain information from customers, anticipate their needs and fulfill their expectations.
• Merchandise products according to store layouts and plan-o-grams designs.
• Roll-out promotions.
• Obtain and report customer feedback.
• Maintain established inventory levels for all products sold.
• Count, record and follow ordering protocol for inventory.
• Restock shelves, coolers and vending spirals.
• Follow protocols for inventory tracking and rotating of product.
• Collect and record out-of-date, rejected or unsold merchandise.
• Review inventory requirements to identify what products are needed for each point of sale.
• Load and unload products using proper safety protocols to prevent injury.
• Drive vehicle to points of sale to deliver merchandise.
• Maintain open lines of communication with management regarding routes and recommended scheduling changes.
• Collect money from kiosks and vending machines.
• Replace bill changers and refill coin tubes utilizing handheld or similar device.
• Follow cash handling and loss prevention protocols to ensure personal and property safety.
• Record transactions on appropriate forms and/or handheld device.
• Monitor and report any activity that seems out of the norm or raises specific concern about potential misconduct.
• Ensure proper handling and refrigeration of all perishable items during transit and while stocking products.
• Ensure coolers maintain appropriate temperatures to store products.
• Perform routine cleaning, to include, but not limited to vending machines, coffee machines, microwaves, coolers, racks, shelves, tables, counter tops, floors and windows, in and around each point of sale.
• Greet clients and customers in a friendly and professional manner.
• Communicate effectively with customers to address questions or concerns.
• Provide suggestions related to products and solutions as needed.
• Provide feedback and suggestions to improve route efficiency and customer satisfaction.
• Teach customers how to use machines and kiosks.
• Conduct minor repairs and adjustments on machines such as removal of bent coins, jammed products and replacement of display lights.
• Report more complex machine issues to Service Central for repair.

Qualifications

• High-School Diploma or GED
• Prior retail experience, and familiarity with basic merchandising concepts

Skills

• Basic Computer Skills

Benefits

• Full-time team members: Medical, dental, and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program.
• Part-time team members: 401(k) with company match, at-work dining perks, and an inclusive employee assistance program.

Pay

• Full-time: Competitive hourly wage based on experience.
• Part-time: Competitive hourly wage based on experience.

Schedule

Monday - Friday 6am - 2pm.