Marine PSSR
About the Company
Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin, and the Upper Peninsula of Michigan. With over 100 years in business and headquarters in Fenton, Missouri, Fabick Cat values its employees as family and is dedicated to supporting and empowering them to build successful careers and a lasting legacy.
About the Role
At Fabick Cat, you will be part of a legacy committed to serving customers and driving growth. This role focuses on marketing, promotion, and profitable execution of Caterpillar and complementary Marine product support (parts & service) sales within an assigned geographic territory or specific customer base. You will develop and implement sales strategies aligned with Fabick and Caterpillar goals, ensuring revenue growth, profitability, and customer satisfaction.
Responsibilities
- Develop and implement sales and account strategies in accordance with Fabick & Caterpillar goals, including creating professional PowerPoint presentations for Caterpillar/Fabick products and services.
- Achieve assigned sales growth plans for strategic accounts, focusing on revenue, profitability, and customer satisfaction/loyalty targets within the specified territory for product support services.
- Compose and finalize customer quotes for product support needs based on specifications or explicit customer requirements for Cat & Allied Vendor Marine repairs, parts, and preventative maintenance services.
- Coordinate with customers and project management to ensure accuracy of orders and complete all required documentation for quoted services and final invoicing.
- Collaborate closely with the Marine Service Coordinator, office staff, and management.
- Attend product support meetings regularly and maintain monthly/weekly sales reports to identify business metrics and opportunities within the assigned territory.
- Maintain records of customer calls, opportunities, and contact lists using CRM.
- Stay updated on industry technical knowledge related to products, applications, competition, and applicable Federal, State, and Local Codes; participate in industry associations.
- Be accessible to customers for scheduling technicians for emergency services and scheduled repairs to drive satisfaction. Note: Answering emergency calls outside of normal business hours may be required.
- Serve as a resource for customers by providing technical knowledge and facilitating communication between customers, Fabick Technical Coordinators, and Caterpillar.
Requirements
- High school education or GED equivalent; 5+ years of equivalent industry experience required.
- Bachelor’s degree in Sales, Marketing, Engineering, or Business preferred.
- Minimum of 3 years of experience in marine diesel engines or a related industry.
- 5 years of relevant sales experience and/or equivalent industry experience preferred.
- Technical background in industrial, marine engines, and related components preferred.
- Excellent written and oral communication skills.
- Strong negotiating skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and other business software applications.
- Strong problem-solving skills.
- High energy level, excellent organizational skills, attention to detail, and time management.
- Self-motivated with the ability to work independently or within a team environment with minimal supervision.
- Ability to maintain a high degree of confidentiality.
Benefits
- Competitive compensation based on experience and skills.
- Medical, Dental, and Vision coverage starting on day one.
- Opportunities for career growth and professional development through training and advancement.
Work Environment
This role operates in a hybrid work environment, combining onsite collaboration with peers and travel throughout the assigned territory. The position requires multitasking in a fast-paced setting while maintaining a high level of organization.
Physical Requirements
In addition to standard abilities such as sitting, standing, walking, reading, talking, writing, and hearing, this role requires:
- Occasional lifting and/or moving of up to 50 pounds.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job safely.