Manufacturing Technician

About the role

Parker Boats traces its roots to Parker Offshore, founded in the late 1960s along the Outer Banks of Beaufort, NC. Parker Boats is a premium offshore and inshore fishing boat manufacturer with heritage built on quality, strength, and seaworthiness, guided by time-tested design and a commitment to craftsmanship. Parker Offshore Manufacturing Technician will create SOPs, document processes for improvement and collect time studies on the projects or processes conducted in the plant. The specialist will work closely with the Engineering team to support where needed.

Key Responsibilities

• Ensure a prominent level of customer service.
• Troubleshoot electronic, mechanical or technical issues.
• Key member of annual service training.
• All other duties as assigned.

Requirements

Skills and abilities for success in this position:

• Strong interpersonal, written and verbal communication skills with the ability to work closely with all members of the organization.
• Strong facilitation skills.
• Excellent organization and project management skills.
• Ability to adapt to changes in the work environment.
• Strong analytical and conceptual thinking skills.
• Strong problem solving and decision-making skills.
• Ability to juggle and manage competing tasks and demands and deal with frequent change, delays, or unexpected events.
• Ability to make sound judgements and take the initiative to establish priorities, meet deadlines, and make decisions/choices within the functional area of responsibility with minimal direct supervision.
• Regular and punctual attendance.
• Maintain a positive work atmosphere and interaction with customers, co-workers, and management.
• Ability to handle emergency situations calmly.

Qualifications

Knowledge, Education and Experience Required:

• Excellent computer skills including excel, charts & graphs, PowerPoint, and Microsoft Outlook.
• Patience and good temperament while dealing with customers.
• Ability to accurately interpret electronic schematic diagrams along with working knowledge of electronic components.
• Excellent Team player.
• Must be able to read, understand, and retain basic boat information in order to deal with the consumers, reps, dealers, and sales department.
• Must have outstanding verbal communication skills.
• Must have attention to detail for data entry.
• Electrical, mechanical or technical troubleshooting.
• Knowledge of boating.

Physical Requirements

• Must be able to work in non-climate-controlled environment where ambient air temperature can exceed outside air temperature occasionally.
• Must be able to bend at waist and knees and stand for extended periods of time.
• Must be able to lift 25 pounds when necessary.
• This is a safety sensitive position.