Manufacturing Shift Technician - Glassmaking

About the role

Provides first, second and third level troubleshooting of equipment/process issues in a manufacturing facility. Works hands-on with manufacturing equipment and activities. Identifies and supports process improvements. Uses judgment, experience and initiative to resolve problems and make recommendations.

Responsibilities

• First point of contact to provide comprehensive electrical/controls/mechanical/equipment troubleshooting of production equipment issues.
• Responsible for monitoring area performance, identifying equipment/process issues, and following issues to closure.
• Simultaneously manage and troubleshoot multiple issues using sound technical principles to drive resolution; prioritize issues based on overall plant needs.
• Support Preventive Maintenance and equipment upkeep efforts.
• Direct maintenance personnel in repairs, maintenance, testing, installation, and debugging of equipment.
• Stay up to date with training from engineering and technical SME areas on new processes/equipment and/or procedural changes.
• Work with operators, other support technicians, engineers, and trades to coordinate and direct equipment startup, repair, troubleshooting, and process changes.
• Contribute to keeping production teams current on processes, equipment, and procedures.
• Reference supporting documentation to complete tasks and report documentation discrepancies that need updating.
• As needed, develop, document, and deliver training packages for new or modified equipment to production and support groups.
• Assist engineers in the design, troubleshooting, documentation, and implementation of new or modified production equipment.
• Maintain systems and actions necessary to ensure compliance with department certification programs, quality system audit program, and ISO 14000 registration.
• Champion a safe work environment and help enforce all housekeeping and safety regulations.
• Participate on a trained spill team for Glass Making areas, monthly spill drills, and projects involving process and equipment changes, safety improvement, lean manufacturing, and workforce development.
• Fill in for Shift Supervisor as needed.

Requirements

• Two-year electrical/mechanical/controls technical degree preferred (Associate’s) OR High school diploma and 5+ years of manufacturing experience.
• Experienced in troubleshooting and repair of electrical and pneumatic controls including use of test equipment.
• Experienced in troubleshooting and repair of simple to complex mechanical equipment.
• Familiarity with sensors, thermocouples (TCs), switches, motors, and actuators.
• Ability to read/understand electrical, mechanical drawings, and machine specifications.
• Familiarity with PLC fundamentals and ability to work through logic for troubleshooting.
• Computer literate; understands Microsoft Windows to locate files, edit, save, and transfer.

Skills

• Sound decision-making and prioritization skills.
• Ability to communicate with all levels of the plant organization.
• Strong people skills; ability to handle/prioritize multiple tasks.
• Good process and equipment troubleshooting skills.
• Mechanically and electrically inclined.
• Good written and verbal communication skills; detail-oriented.
• Ability to train effectively.
• PC proficient (Excel, Word, SharePoint, Passdown).
• Willing to act as a motivator and role model for the shift.
• Controlled response in emergency situations.

Desired Skills

• Capable of using diagnostic equipment.
• Basic understanding of PLC and/or equipment automation.
• PC data analysis (e.g., PI) — capable of using a computer to plot and analyze data.
• Familiar with 2D/3D CAD modeling software.

Soft Skills

• Works well in a team environment; self-starter and results-oriented.
• Acts and makes decisions in the best interest of the team and business.
• Complies with all policies and procedures of the plant.
• Works well with other disciplines (IT, mechanical, process engineering) to fully understand manufacturing system functionality and design requirements.

Travel Requirements

12-hour rotating shifts (Days/Nights) including weekend commitment.

Pay

$49,111.00 – $67,528.00 (full-time status). Starting pay depends on job-related factors including geographic location, market demands, experience, training, and education.