Manufacturing Operations Manager

Why join us?

Geiger furnishes the modern office with beautiful solutions for private offices, conference rooms, collaborative spaces, and more. Geiger designs play an important role in creating environments where people want to be—spaces that stimulate creative and analytical thinking, strengthen organizational culture, and communicate trust to clients and visitors. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Geiger means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Geiger to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About the role

Responsible for leading, managing, and setting strategy for multiple Operations Work Team Leaders and their teams to achieve operational objectives (in such areas as safety, quality, reliability, cost, continuous improvement and employee morale), which align with and promote the achievement of Operations' and the corporation's business strategy. Results are achieved through coaching, leading, and developing Work Team Leaders and their teams. Additional results are achieved through effective planning, organizing, implementation and execution.

Responsibilities

• Champion the continuous improvement processes of operations by eliminating the seven forms of waste and creating processes that add 100% value to the customer.
• Champion change by using kaizen as a tool to improve the organization's capability by utilizing people's skills to solve problems proactively and constantly move towards the ideal situation or 'true north'. Ensure that teams engage in kaizen activities daily to proactively address problems with a shop floor focus.
• Develop and coach work team leaders to manage and lead in a problem-solving management structure utilizing facilitators and disciplined continuous improvement thinking.
• Responsible for employee selection and training, helping employees develop new skills to increase their contribution to the business and improve operational processes.
• Motivate and involve production teams and work team leaders in improving processes through creativity, problem-solving, and learning by setting expectations, teaching, encouraging, coaching, and holding employees accountable to utilize standardized work.
• Solicit employees' ideas for improvement and create a work environment where employees are encouraged to take risks and share their ideas. Coach work team leaders on effectively using leadership skills to drive improvements.
• Create an operation that produces product only to customer demand (takt time) using one-piece-flow. Provide leadership through coaching, providing strategies, and removing barriers for successful implementation.
• Identify and solve broad problems that impact quality. Ensure performance and accountability to zero defects. Partner with customer service and corporate quality teams to identify quality issues and their root causes, as well as design and implement solutions. Manage and monitor compliance to HMI quality plan and ISO 9000 certification.
• Show appreciation for individuals and teams demonstrating outstanding performance aligned with the company's "Things That Matter". Provide timely feedback including formal performance reviews, performance coaching, and discipline.
• Ensure 100% on-time delivery of quality products to the customer by providing strategies and removing obstacles.
• Ensure a safe working environment for all employees and visitors. Responsible for the team's safety program, implementation and commitment to 5-S principles, ensuring all safety training and development is completed, administration of safety policies and procedures, and compliance with all state and federal legislation. Manage and monitor the achievement of corporate and plant environmental goals.
• Ensure that work team leaders spend 80% of their time directly on the shop floor where key value-added activities take place.

Requirements

• Bachelor's degree in manufacturing/operations management or equivalent professional experience required.
• Minimum of six years successful supervisory experience (including leading teams, salaried level employees, multiple departments) in a technical or complex operations environment.
• Demonstrated coaching and change management skills.
• Previous experience in implementing and coaching lean manufacturing principles and tools in a multi-shift/team environment.

Skills

• Ability to express ideas effectively (verbally and nonverbally).
• Well-developed interpersonal and communication skills; demonstrates professionalism.
• Adept at resolving conflict in a team environment.
• Demonstrated ability to identify and understand issues and make appropriate decisions.
• Proficient in ISO quality systems fundamentals and Lean Manufacturing principles.
• PC and systems literate (Excel, Word, Lotus Notes).
• Critical competencies: integrity and trust, customer orientation, job knowledge, decisiveness, relationship building, effective communication, systemic thinking, future-focused, managing and developing talent, flexibility, innovation, and business knowledge.
• Demonstrated ability to effectively use office automation/communication software and tools currently used in the office environment.
• Able to perform all essential functions of the position with or without accommodations.