Manufacturing IT Infrastructure Lead

Key Responsibilities

• Manage and support manufacturing infrastructure across GRP locations, utilizing standard IT lifecycle methodologies.
• Oversee platforms including Windows Server 2016/2019, SQL Server 2014/2016, VMWare/vSphere, and Remote Desktop/Terminal Server Services.
• Cook up and monitor infrastructure project activities to meet defined performance metrics.
• Develop tools and practices to optimize system operations and facilities.
• Maintain hardware and software inventory and licensing in compliance with legal and business requirements.
• Collaborate with a global IT support team to share knowledge and best practices.
• Perform annual system testing to ensure compliance with IT System and SOX Audit requirements.
• Support SOX and internal audit teams and conduct disaster recovery testing as required.
• Lead a small infrastructure team, providing staffing recommendations, project prioritization, coaching, training, and performance management.

Key Objectives

• Demonstrate comprehensive knowledge of systems architecture, hardware, operations, and lifecycle methodologies.
• Manage and enhance system support and maintenance processes.
• Develop strong business process understanding to align IT infrastructure effectively.
• Apply critical thinking to assess alternative solutions and identify optimal approaches.
• Ensure adherence to company IT standards and conventions, utilizing appropriate methodologies and support processes.
• Maintain strong problem-solving and troubleshooting skills to resolve technical challenges.
• Introduce new ideas to enhance customer experience, streamline operations, and strengthen security.
• Utilize productivity tools like Outlook, Excel, Word, etc., effectively.

Basic Qualifications

• Bachelor's degree in a related field from an accredited institution.
• 5+ years of experience in IT infrastructure and support.
• Strong experience working with hardware and software vendors/suppliers.
• Prominent ability to build and maintain relationships with internal and external stakeholders.
• Proven experience in managing multi-group projects.
• Solid understanding of systems analysis, design, and programming techniques.
• Solid knowledge of security methodologies, including firewall rules, Active Directory, and row-level security.

Preferred Skills

• Proficiency in software suites like Rockwell FactoryTalk, OSISoft PI, Kepware Middleware, JBoss, SharePoint.
• Commitment to continuous learning to keep pace with evolving technologies and organizational changes.