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Jobs · OTHR · Texas

Mansfield CFT - Cross Functional Rep - Part time

H-E-B · Mansfield, TX · 2 wk ago
On-siteOTHRPart-time

About the role

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties.

Responsibilities

  • Provides excellent customer service; answers customer questions regarding products, takes orders, assists with product selection
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Makes regular product announcements to inform customers
  • Works a flexible schedule to accommodate shifts of different departments
  • Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
  • Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
  • Builds, stocks, and maintains displays and fixtures
  • Assists with inventory control; loads, unloads, and moves product
  • Slices, packages, labels, rotates, merchandises, culls, and prices product
  • Gains knowledge of multiple departments; applies understanding of processes/policies
  • Complies with Store and department SOPs, policies, and applicable laws

Food Safety / Sanitation

  • Ensures compliance with departmental/Store SOPs for food safety and sanitation
  • Properly operates and maintains all equipment
  • Cleans/sanitizes sales floor, display cases, prep areas, and equipment

Qualifications

  • Age Requirement: 18+
  • Work Experience: 6+ months of experience in H-E-B Store operations
  • Education: HS Diploma or GED or equivalent
  • Licenses/Certifications: Completion of Company Orientation and Safety Training

Skills

  • Knowledge of computer systems (Symbol, ACR, label machine)
  • Customer service and interpersonal skills
  • Verbal/written communication and reading skills
  • Ability to adapt to performing a wide range of duties across multiple departments
  • Ability to work autonomously

Physical Demands & Working Conditions

Function in a fast-paced, retail environment, requiring detailed and precise tasks. Work with Customers, staying attentive to their needs. Work flexible schedules to accommodate differing department shifts. Physical demands vary by department, but may include standing, walking, reaching, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements. May be exposed to wet, cold, hot conditions, loud noise, and ambient temperatures. Ability to lift and manage varying weights depending on department, up to 85 lbs.

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