Mandeville- Spa Concierge (part-time)
On-siteAdministrativeFull-time
About the role
As a Spa Concierge, you are the first impression of the spa—welcoming guests, confirming details of their visit, and guiding them through enhancements and retail options to elevate their experience. This role goes beyond check-in/check-out; it’s about creating memorable moments, supporting our service team, and driving spa performance.
Responsibilities
- Welcoming guests and confirming visit details
- Guiding guests through enhancements and retail options
- Supporting the service team
- Driving spa performance
Requirements
Ideal candidates are warm, detail-oriented, and team-focused with a passion for hospitality. Sales experience is preferred.
Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience
- Ability to work flexible hours including weekends and evenings
- Strong communication and interpersonal skills
Skills
- Excellent customer service skills
- Ability to multitask and prioritize tasks
- Detail-oriented
- Team-oriented
Benefits
- Hourly pay plus commission on retail and enhancements
- Opportunity for growth within a premier spa franchise
Pay
- Competitive hourly rate based on experience
Schedule
- Flexible hours including weekends and evenings
- Overtime opportunities available
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guests to feel revived and renewed long after they leave us.