Managing Director of North America Sales

Job Responsibilities

• Develop and achieve long-term and annual revenue and margin goals.
• Provide guidance and direction to regional sales leadership to effectively achieve sales production and revenue growth goals as well as customer satisfaction scores.
• Apply understanding of geographic territories, market penetration, and market demographics, develop Campaign Strategy to increase market share and conversion rate.
• Coach and develop a high performing sales force.
• Design Sales Commission Plans that appropriately reward while achieving an acceptable margin as well as support SCI’s culture and brand.

Campaign Strategies

• Collaborate with Corporate Marketing to develop strategy and campaigns as well as leveraging resources.
• Identifies and implements innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities.

People Development

• Develop a strong, trusting, and reliable team.
• Understand team members career aspirations and provide assignments to develop skills and/or close gaps.
• Constructively address issues and provide tangible and appropriate feedback.
• Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
• Maintain training and licensing requirements ensuring staff is re-trained/licensed prior to expiration.
• Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
• Establishes pay, recommends pay increases, special pays, and career advancements.
• Discipline staff as necessary.
• Writes development plans to close behavior or skill gaps.
• Collaborates with Human Resources throughout discipline, development, and termination processes.
• Recommends and discusses terminations with Leadership.

Background Education & Licenses

• Bachelor's degree in Marketing, Business, or a related discipline, or equivalent relevant work experience.
• At least fifteen (15) years’ sales and marketing experience achieving annual goals and building high performing sales force.
• At least ten (10) years’ sales experience in the Funeral Services Industry with a demonstrable record of achieving annual revenue and margin goals.
• At least five (5) years’ management experience developing sales teams across a geographic region.

Skills & Abilities

• Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities.
• Analytical thinking to weigh pros/cons of solutions in order to make effective and sustainable business decisions.
• Computer literate and proficient with MS Office, Word, Excel, and Power Point.

Work Conditions

• Environment - Work is primarily indoors;
• Attire - professional attire required when in contact with families and associates;
• Postures – Frequent continuous period of time sitting or standing up to 6 hours per day;
• frequently climbing stairs to access buildings;
• Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage;
• Hrs – May work beyond standard hours or schedule as business needs arise;
• Travel – 50% to 70% regional travel; up to 10% North America travel; ability to lift and carry luggage;
• Postal Code: 77019;
• Category (Portal Searching): Sales;
• Job Location: US-TX - Houston.