Managing Director

About the role

CoralTree is seeking a Managing Director to join their team at RiverPlace Hotel in Portland, OR. The Managing Director will oversee all aspects of the hotel's operation and additional luxury assets.

Responsibilities

• Champion the property’s operational excellence and financial performance, driving revenue growth and profitability in alignment with the annual business plan and commitment to deliver exceptional owner returns.
• Lead the property’s market positioning with bold, innovative strategies that showcase property’s unique offerings, differentiating the property from competitors while strengthening its presence in local, regional, and national markets.
• Develop and execute strategic and tactical plans to achieve precise forecasting projections; proactively adjust business strategies to protect profit integrity and optimize performance.
• Deliver best-in-class guest and team member experiences, consistently exceeding service expectations while upholding CoralTree Hospitality’s high standards of hospitality and genuine care.
• Serve as the face of property within the community and the broader hospitality industry, fostering strategic partnerships and representing the property with professionalism and authenticity.
• Ensure a safe and secure resort environment by implementing and upholding policies that prioritize the health, safety, and well-being of guests, team members, and stakeholders.
• Inspire, attract, and retain top-tier talent, cultivating a high-performance culture that prioritizes career growth, continuous learning, and leadership development in line with CoralTree Hospitality’s values.
• Embed a guest-centric culture that consistently delivers exceptional service and ensures every interaction reflects the property’s atmosphere of luxury hospitality.
• Align owner, company, property, and individual goals to create unified objectives that drive collective success and measurable outcomes.
• Leverage deep financial acumen, including expertise in income statements, balance sheets, cash flow, and internal controls to ensure accurate financial reporting and operational transparency.

Qualifications

• At least 15 years of hotel operations experience in an executive leadership role.
• Preferred degree in Business Administration, Hotel & Restaurant Management, or similar.
• Luxury Hotel Opening/Renovation Experience.
• Experience with project management.
• Robust background in luxury hospitality.
• Proven Leadership of luxury F&B operations; including restaurants, bars, banquets & catering, and in-room dining.
• Driving exceptional guest experiences alongside strong financial performance.
• Experience with an independent group and resort destination property, required.
• Managing Director level experience in PNW market, preferred.
• Experience managing third party Food & Beverage operator, preferred.
• Excellent communication skills, verbal and written, with demonstrated ability to build rapport and trust with guests and team members.
• Strong financial acumen and computer skills.