Manager, Underwriting
About the role
Lead and develop a global underwriting team, driving consistency, decision quality, and SLA performance, while maintaining an individual case queue workload.
Partner with cross-functional teams on special projects and strategic initiatives as needed.
Partner with the Head of Credit Operations and cross-functional stakeholders to optimize underwriting workflows, improve queue management, and drive operational efficiencies.
Build and maintain a strong understanding of Bluevine's credit models, policies, and systems to support the development of underwriting tools, processes, and best practices.
Partner with the fraud team to identify emerging fraud trends across new applications and the existing portfolio, implementing process improvements to minimize losses.
Collaborate with risk operations leadership to identify and implement automation opportunities that improve scalability, efficiency, and the customer experience.
Maintain SLAs while ensuring a high-quality customer experience through effective communication and collaboration across departments.
Responsibilities
- Lead and develop a global underwriting team, driving consistency, decision quality, and SLA performance, while maintaining an individual case queue workload.
- Partner with cross-functional teams on special projects and strategic initiatives as needed.
- Partner with the Head of Credit Operations and cross-functional stakeholders to optimize underwriting workflows, improve queue management, and drive operational efficiencies.
- Build and maintain a strong understanding of Bluevine's credit models, policies, and systems to support the development of underwriting tools, processes, and best practices.
- Partner with the fraud team to identify emerging fraud trends across new applications and the existing portfolio, implementing process improvements to minimize losses.
- Collaborate with risk operations leadership to identify and implement automation opportunities that improve scalability, efficiency, and the customer experience.
- Maintain SLAs while ensuring a high-quality customer experience through effective communication and collaboration across departments.
Requirements
- 8+ years of underwriting experience, ideally within the credit, consumer/business lending, banking, or similar spaces.
- Experience leveraging AI tools to improve workflows, enhance productivity, and streamline processes is preferred.
- Cash flow underwriting experience preferred.
- Strong people management skills including providing feedback, performance management, and development of direct reports.
- Relishes solving tough problems that have no obvious solutions and deals well with judgmental lending.
- Able to clearly and effectively communicate verbally and in writing.
- Maintains a positive attitude and stays determined when the going gets tough.
Qualifications
- BA/BS degree in Business Administration, Finance, or similar.
- Impeccable judgment and acute attention to detail.
- Familiarity with underwriting loans, financial statements, tax documents.
Skills
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to work independently and as part of a team.
Benefits & Perks
- Excellent health coverage and life insurance benefits.
- 401K with an immediate 3% company match.
- PTO, Company Holidays, and Flexible Holidays.
- Company-sponsored Mental Health Benefits, including 1:1 therapy.
- Over $1,000 each year to spend on your personal wellness.
- Monthly WFH stipends totaling over $1,000 annually.
- Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents.
- Access to financial coaches and education sessions.
- Weekly catered lunches and fully stocked kitchen pantries.
- Community-based volunteering opportunities.
Pay
New Hire Base Salary Range: $97,800 - $119,800
This role is also eligible to earn annual performance-based incentive compensation in the form of a cash bonus.
Schedule
(US Based ONLY)