Account Manager

Who We Are

At Get It Now! we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers’ hands through flexible payment options so they can enjoy big‑ticket items the way they want, when they want. Our mission is to elevate financial freedom for all and empower our customers to shop with confidence. Our coworkers embody family values and play an individual role in making customers’ dreams come true, with opportunities to advance quickly.

The Role

The Account Manager provides superior customer service to maintain consumer relationships and meet company account‑management expectations while adhering to standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and total customer satisfaction, consistent with the RAC mission statement and core values. Ideal candidates are friendly, have excellent communication skills, an outgoing personality, a desire to learn, are customer‑service oriented, and are seeking a career, not just a job.

Expected Hours of Work

This is a full‑time position. Hours/days are Monday through Saturday, store open to close, with Sundays off and one additional weekday off. Schedules and overtime may change throughout the year as dictated by management and business needs.

Compensation

The position is paid hourly in accordance with Get It Now!’s payroll procedures and is paid out weekly. Hourly rate: $14.45 – $17.00 per hour (paid weekly).

Key Responsibilities

• Customer Service: Provide friendly, “white glove” service in stores and customers’ homes, obtain new orders on the sales floor and over the phone.
• Deliveries and Pickups: Safely load, unload, and install products, follow handling and transportation procedures, keep vehicles clean and properly maintained.
• Merchandising: Maintain an inviting, organized, and clean showroom; refurbish merchandise to like‑new condition; dust, vacuum, and organize displays.

Job Requirements

• Must be at least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Valid state driver’s license and good driving record (company vehicle driving required).
• Ability to lift and move furniture, electronics, and appliances.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in‑person attendance.

Benefits

• Medical, Dental, Vision
• Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance
• Short‑Term Disability, Long‑Term Disability
• Flexible Spending Accounts
• 401(k) Savings Plan with company match
• Paid Time Off
• Legal Insurance
• Identity Theft Protection Plan
• Health Savings Accounts
• Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
• Weekly pay
• Award‑winning culture and career growth opportunities

Physical Demands

The position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the day. The employee must frequently lift and/or move heavy items and merchandise, talk and hear regularly, and adhere to all company safety guidelines while meeting these physical demands.