Manager, Traveling Facilities Operations

Summary

The Traveling Facilities Operations Manager works under the direction of the assigned Regional Facilities Manager to oversee community maintenance operations. Key responsibilities include compliance accountability, oversight of physical conditions, coordination of maintenance programs, inspections, and project management.

Responsibilities

• Work with RM/PM, RFM, CMs, and MTL to select, place, and train qualified maintenance personnel.
• Perform technical training for on-site maintenance personnel.
• Follow up on company/owner maintenance objectives for each property in the assigned region.
• Affirm approved vendors through vendor credentialing.
• Conduct routine inspections to ensure compliance with company standards and review maintenance operations.
• Participate in the planning and preparation of maintenance items and capital improvements for annual budgets.
• Analyze weekly reports on maintenance-related expenses and recommend cost-saving initiatives.
• Provide weekly updates on maintenance-related issues across all assigned properties.
• Act as a liaison between upper management and site personnel.
• Ensure communities comply with safety guidelines and adhere to OSHA, EPA, REAC, Cardinal Risk Management procedures, and local, state, or federal requirements.
• Manage preventive maintenance schedules based on manufacturer recommendations and operating manuals.
• Coordinate and conduct regional roundtables and conference calls with maintenance staff.
• Monitor Leonardo 24/7 inspections and reports.
• Lead on-site maintenance technicians using previous experience, communication skills, and customer service.
• Assist with advance repairs such as HVAC, pools, roofing, boilers, construction, etc.
• Communicate with the Maintenance Team Lead regarding maintenance or curb appeal issues.
• Respond appropriately to emergencies according to policies and procedures.
• Contribute to department platform developments and company-wide rollouts.
• Communicate with the Maintenance Team Lead regarding any problems with maintenance or curb appeal that requires further attention.
• Contribute to resident satisfaction by ensuring customer expectations are met or exceeded.
• Participate in Cardinal U training as required and monitor onsite team progress.
• Produce professional business writings, assessments, memos, and projects based on assignment findings.

Qualifications

• 3-5 years of maintenance industry and property management experience.
• Certifications: HVAC, EPA 608, and CPO.
• Formal training or experience in areas such as HVAC, carpentry, light plumbing work, light electrical work, painting, refurbishing, and cleaning.
• Ability to understand and carry out industry-specific written and oral direction with a positive, innovative approach to problem-solving.
• Independent project leadership and team member capabilities.
• Excellent time management and organizational skills.
• Advanced knowledge of property management software, including Entrata, Yardi, RealPage, Microsoft Office, and Google Workspace.
• Ability to embody Cardinal Culture and Core Values.