Manager, Title Services

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate: EEO, equal opportunity, accommodation instructions, etc. Also remove navigation/cookie/legal etc. Keep substantive info. We need to parse the posting. Content: Intro paragraph: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide." Then: "The Manager, Title Services manages all facets of their operational area. This position implements strategic team goals and standards, and oversees the supervising, training, coaching, development, scheduling and motivation of associates in order to achieve established performance expectations. This position leads and champions effective departmental changes, and supports and encourages a positive, performance-based culture. Develops a working knowledge of upstream and downstream processes that directly impact Title Services and collaborates with other business areas to share best practices for efficiency, customer service and business impact." Then "How You'll Shine Responsibilities include, but are not limited to:" then bullet list with percentages. We need to extract responsibilities as list items. Responsibilities bullet list: - Hire, train and develop associates to reflect the Wyndham Count on Me! service culture. - Responsible for coaching, motivating and developing associates and to achieve operational goals. - Responsible for overseeing supervisory and/or lead associates. - Take appropriate corrective disciplinary action as necessary. (35% time) - Oversight of individual and team performance to maximize team effectiveness, development, productivity and customer impact. (20% time) - Develops and implements plans of action which support a positive customer experience and maximize team effectiveness and productivity. Partners and coordinates with external internal business partners to eliminate root cause of process defects. (20% time) - Responsible for overseeing the resolution of escalations ensuring company risks and customer impacts are mitigated. (10% time) - Keep fully informed of new developments in corporate legal matters and in new jurisdictional developments affecting title operations and keep all levels of management informed of applicable new laws, changes within county fee or administration structures, and of the progress and results of court cases. Ensures compliance standards are met, including PII, PCI, internal audits and controls and internal policies. (10% time) - Performs other duties as needed (5% time) Travel Requirements: Occasional travel required (1 to 2 times annually / 25%) Now "What You'll Bring" section includes Education, Training Requirements, Knowledge and Skills, Technical Skills, Job Experience. We need to map to sections: About the role (intro), Responsibilities, Requirements (maybe education?), Qualifications (maybe experience?), Skills (knowledge and skills + technical), Benefits, Pay, Schedule. We have no explicit Pay or Schedule info besides travel requirement occasional travel (1-2 times annually / 25%). That could be considered Schedule? It's travel requirement, not schedule. No explicit schedule like full-time/part-time. So we should not create Schedule section unless posting actually states schedule. It doesn't. So omit Schedule. Pay: No explicit pay. So omit Pay. Benefits: There's a "How You'll Be Rewarded" section describing benefits. So include Benefits. Now we need to decide sections: About the role (intro), Responsibilities, Requirements (education + training?), Qualifications (experience?), Skills (knowledge and skills + technical), Benefits. We must not repeat job title as heading. Use

for each section heading. We need to ensure we don't create sections with filler like "commensurate with experience". Not present. Now extract content. About the role: combine first two paragraphs? Probably include the description of company and role overview. Could be one

. Responsibilities: list items. Requirements: Education and Training Requirements? Could be combined. Qualifications: Job Experience? Might be separate. Skills: Knowledge and Skills + Technical Skills. Benefits: list. We need to preserve all substantive info; do not invent or summarize away detail. Let's extract exact phrasing. About the role: maybe combine: "We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Manager, Title Services manages all facets of their operational area. This position implements strategic team goals and standards, and oversees the supervising, training, coaching, development, scheduling and motivation of associates in order to achieve established performance expectations. This position leads and champions effective departmental changes, and supports and encourages a positive, performance-based culture. Develops a working knowledge of upstream and downstream processes that directly impact Title Services and collaborates with other business areas to share best practices for efficiency, customer service and business impact." We can keep as one or two paragraphs. Use

for prose. Responsibilities: list. We need to include the percentages inside the list items as they appear. Now Requirements: Education and Training Requirements. Education: "Bachelor’s degree or equivalent work experience" Training Requirements: "Paralegal certificate or title agent license, preferred" We could combine into a

list. Qualifications: Job Experience: list items: - 5 years of related experience - 3 years supervisory or leadership experience - 3 years company experience, preferably in Legal, Financial Services, Sales Administration or Owner Care - 1 - 2 years experience in a title or closing field - Experience equivalent to the education requirement may be accepted in lieu of the education requirement. We need to preserve exactly. Skills: Knowledge and Skills list: - Strong people management and motivational skills - Adaptable - Understand and advise on title and closing related matters - Excellent written and oral communication skills - Detailed oriented (should be detail-oriented but keep as given) - Analytical Skills - Team and results oriented - Ability to keep sensitive information confidential - Provide exceptional customer service to owners and coworkers, Establish and maintain strong working relationship with team and appropriate internal contacts. Technical Skills: "Microsoft Office Applications including, Word, Outlook, Excel and PowerPoint" We could combine into one Skills section with two sublists? But spec says use
• for any list of duties/requirements/benefits. Could have multiple lists under same heading. We'll just make one list combining both knowledge and technical? Might be better to separate but still under Skills heading we can have two
  groups. That's okay. Benefits: list from "How You'll Be Rewarded". The text: "We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program" We need to preserve as list items. Remove note about temporary/seasonal? That's substantive? It's a note about eligibility; we can keep as part of benefits description maybe as a

  . But spec says use

  • for any list of benefits. We'll create list items for each benefit. List: - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identify theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program Also include the introductory sentences about eligibility as a

    before the list. Now we must not include boilerplate: EEO, equal opportunity, accommodation request, etc. Remove those lines at end. Now produce HTML fragment. Structure:

    About the role

    ...

    Responsibilities

    • ... (35% time)
    ...

    Requirements

    Education: Bachelor’s degree or equivalent work experience

    Training Requirements: Paralegal certificate or title agent license, preferred

    Or we could use
    . Better to use
    for list.

    Requirements

    • Bachelor’s degree or equivalent work experience
    • Paralegal certificate or title agent license, preferred

    Qualifications

    • 5 years of related experience
    • 3 years supervisory or leadership experience
    • 3 years company experience, preferably in Legal, Financial Services, Sales Administration or Owner Care
    • 1 - 2 years experience in a title or closing field
    • Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

    Skills

    • Strong people management and motivational skills
    • Adaptable
    • Understand and advise on title and closing related matters
    • Excellent written and oral communication skills
    • Detailed oriented
    • Analytical Skills
    • Team and results oriented
    • Ability to keep sensitive information confidential
    • Provide exceptional customer service to owners and coworkers, Establish and maintain strong working relationship with team and appropriate internal contacts.
    • Microsoft Office Applications including, Word, Outlook, Excel and PowerPoint
    Alternatively combine into one list with both categories; but okay.

    Benefits

    We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.

    • Medical
    • Dental
    • Vision
    • Flexible spending accounts
    • Life and accident coverage
    • Disability
    • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
    • Wish day paid time to volunteer at an approved organization of your choice
    • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
    • Legal and identify theft plan
    • Voluntary income protection benefits
    • Wellness program (subject to provider availability)
    • Employee Assistance Program
    We should not include Pay or Schedule sections. Check for any leftover boilerplate: The note about temporary/seasonal associates ineligible for Paid Time Off is included? We omitted