Manager, Technology

About the role

Lead the functional management of Sanford Health's IT Technology. Responsible for ensuring consistency of IT technologies by defining standards and policies. Provide centralized management of the planning, managing and implementing of functional technology, and manage a team to deliver services across the enterprise.

Responsibilities

• Lead a team of professional engineers responsible for maintaining telecommunications endpoints at over 800 locations and with over 50,000 end points
• Manage migration off of legacy phone platforms to Cisco phones
• Promote quality in support services to drive business value in compliance with internal and external IT policies and procedures
• Identify and manage potential risks of delivering the support services required to support and enable Sanford Health's current and future business needs
• Identify, assess, and prioritize meaningful strategic opportunities within both clinical or non-clinical settings, and develop the people, processes, and underlying technologies to deliver on those opportunities
• Provide subject matter expertise for governing bodies to ensure high quality service delivery, ongoing strategic partnership and support
• Work with business partners to support and inform the financial and strategic management used to enable the enhanced performance of Sanford Health
• Employ performance development programs that result in both individual and team growth; create opportunities for individuals to exercise and grow new skills
• Serve as a resource to team members in department as well as other departments in the organization
• Approve time off requests and sign off on employee timecards
• Maintain schedule to ensure proper staffing at all times
• Interview, hire, and discipline employees; handle other personnel issues
• Complete performance appraisals
• Develop and maintain all budgetary items
• Oversee vendor management, contracts, and support agreements
• Review statements of work related to project leadership

Qualifications

• Bachelor's degree in computer science, management information systems, business or a related field
• Minimum of four years' experience in management required
• Information Technology Infrastructure Library (ITIL) Foundation certification preferred

Skills

• Excellent interpersonal and communication skills
• Experience providing excellent customer service in a prompt and professional manner
• Ability to work independently, balancing multiple tasks within deadlines
• Comfortable managing change with excellent problem solving skills
• Experience in training and presentation techniques
• Ability to manage a project across teams and meet goals
• Knowledge of current clinical practice, regulatory healthcare requirements, and healthcare information systems

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) retirement plan
• Work/life balance benefits
• Generous time off package to maintain a healthy home-work balance

Pay

Pay information not specified in posting.

Schedule

• Shift: 8 Hours - Day Shifts
• Job Schedule: Full time
• Weekly Hours: 40.00