Manager, Store Capital Projects
About the Role
Join Ross, a leading off-price retail chain with over 2,200 stores and a strong track record of success and growth. As the Manager of Store Fixture Installations and Capital Projects, you will lead a team of Project Leads and Coordinators in planning and executing store fixture installation and capital projects. This role involves coordinating with cross-functional business partners, vendors, and store leadership to ensure projects are completed on time, on budget, and with minimal errors. You will also manage vendor relationships, budgets, and financial forecasts while fostering a high-performance team.
Responsibilities
- Lead a team of Project Leads and Coordinators to ensure timely and accurate execution of store fixture installations and capital projects, with minimal errors and on budget.
- Oversee project planning tools, reporting, and schedules to identify and resolve issues early, minimizing shortages and go-backs while providing high customer service to stores.
- Coordinate with vendors, cross-functional partners (Store Planning and Design, Construction, Property Development, Loss Prevention, IT, Janitorial Services), and store leadership (Store Managers, District Managers, Zone Directors) for seamless project execution.
- Manage the project bid process, including vendor selection, bid qualification, pricing analysis, and contract awards.
- Develop annual store capital budgets, approve monthly forecasts, and secure funding for unanticipated projects; collaborate with Finance on ad-hoc project spend analysis.
- Travel to Ross and dd's discounts stores to oversee fixture quality, installation, and project execution.
- Serve as the main point of contact for the Field on fixture installations and capital projects, providing ongoing status updates.
- Develop, engage, and manage the performance of Project Leads and Coordinators.
- Source and train installation vendors; work with Strategic Sourcing to drive RFPs, develop contracts, and manage vendor performance.
- Approve communication plans to stores during fixture installations and capital projects.
Qualifications and Skills
- Minimum 5+ years of leadership and project management experience, preferably in a retail setting.
- Four-year college degree in business or a related field.
- Strong leadership, communication, and project management skills.
- Ability to influence and drive results through cross-functional partnerships.
- Strong customer focus with a proactive approach to meeting customer needs.
- In-depth knowledge of store operations, fixtures, and installation processes.
- Experience with budget development, monthly forecasting, reporting, and SOX compliance.
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Willingness to travel as required.
Competencies
- Communicates Effectively
- Ensures Accountability & Execution
- Organizational Agility
- Manages Conflict
- Building Effective Teams
- Business Acumen
- Leading by Example
- Plans, Aligns & Prioritizes
Work Environment
- Primarily office-based with regular computer use, including sitting, standing, walking, and attending in-person meetings.
- Requires consistent timeliness and regular attendance.
- Vision requirements: Ability to see information in print and electronically.
- Routine deadlines with sufficient lead time; seasonal work volume variance; occasional interruptions; advance notice for travel or inconveniences.
- Regular in-office presence required for team interaction, collaboration, and mentoring, with flexibility for remote work.
Pay
The base salary range for this role is $96,700 - $146,050, dependent on factors such as experience, skills, qualifications, education, certifications, seniority, and location. Other rewards may vary by position and location.