Manager, Special Markets (Mail Order/Wholesale)

Primary Responsibilities

• Identifying, prospecting, and converting new business opportunities
• Maintaining and growing a key group of customers across mail order, specialty wholesale, and subscription box channels
• Presenting S&S and client titles across adult and children’s divisions to new and existing customers
• Attending seasonal sales conferences and forecasting account inventory needs
• Working with publishing and other internal teams on proprietary publishing opportunities, as appropriate
• Collaborating across departments to ensure timely and accurate delivery of customer orders
• Providing feedback to publishing stakeholders on market trends, customer needs, and new sales opportunities

Qualifications

• Excellent verbal and written communication skills
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and consistent follow-through
• Able to communicate effectively with customers and internal stakeholders at all levels
• Strong problem-solving skills and willingness to take initiative
• Proficiency in Microsoft Office Suite
• Previous publishing, sales, account management, wholesale, or e-commerce experience preferred