Manager, Sourcing Operation

Position Summary

The Sourcing Operations Manager leads the operational engine that enables Strategic Sourcing to run efficiently, compliantly, and consistently. This role owns the day-to-day processes, governance, reporting, tools, and cadence that drive sourcing execution—from intake to contract award to implementation—while ensuring alignment with policy, stakeholder expectations, and performance standards. The Manager partners closely with Sourcing, Legal, Finance, and key business/clinical stakeholders to improve cycle time, strengthen controls, and increase adoption of contracted suppliers.

Essential Functions and Responsibilities of the Job

• Own and continuously improve the sourcing intake process, ensuring requests are complete, prioritized, and aligned to strategy and policy.
• Establish and manage the sourcing operating cadence (pipeline reviews, project tollgates, stakeholder updates, escalation paths).
• Build and maintain standard work (SOPs, templates, playbooks, checklists) that drive consistent execution.
• Serve as a point of accountability for issue resolution and escalations, ensuring timely decisions and clear communication.
• Lead process improvement initiatives that reduce cycle time, eliminate rework, and strengthen compliance (Lean/Six Sigma mindset preferred).
• Create scalable processes for RFx execution support, competitive bids, supplier onboarding, and contract routing.
• Own sourcing operations reporting and dashboards (e.g., pipeline, savings, contract coverage, compliance/adoption).
• Partner with analysts/IT to optimize procurement systems (ERP, eSourcing, CLM, P2P, contract repository).
• Ensure data integrity: supplier master, contract metadata, category taxonomy, and project tracking accuracy.
• Translate insights into actions—identify bottlenecks, risks, and opportunities and drive mitigation.
• Career Development: Support contract implementation readiness (communications, enablement, compliance tracking, supplier performance setup).
• Partner with stakeholders to increase contract utilization and reduce off-contract spend through governance, communication, and tracking.
• Coordinate implementation plans for key awards, including supplier onboarding, ordering enablement, and end-user guidance.
• Facilitate supplier performance reviews and ensure corrective action tracking when needed.
• Ensure sourcing activities align with internal policies and external requirements (e.g., privacy/security, insurance, credentialing, regulatory).
• Support vendor risk management coordination (security assessments, BAAs, insurance requirements, credentialing).
• Maintain audit-ready documentation for sourcing events, approvals, and contract records.

Minimum Requirements

• Minimum 5 years of experience in strategic sourcing, procurement operations, supply chain operations, contract management, or related field.
• Demonstrated experience building and managing operational processes, workflows, and governance structures.
• Strong project management, organizational, and stakeholder management skills.
• Advanced proficiency in Microsoft Office, with strong emphasis on Excel and reporting.
• Strong written and verbal communication skills.
• Ability to coordinate detailed presentations, product trials and implementations.
• Healthcare or other regulated industry experience preferred.
• Experience with eSourcing, CLM, ERP or P2P systems (e.g., Cobblestone, Coupa, PeopleSoft, Ariba, Jaggaer, Ivalua, SAP, Workday) preferred.
• Lean / Six Sigma or continuous improvement experience preferred.
• Bachelor’s Degree (BA/BS) from an accredited university or equivalent combination of education and experience.
• Professional certifications (CPSM, CIPS, PMP, CSCP) preferred.