Manager, Source-To-Pay Technology & Enablement

About the role

You will be responsible for ensuring Epic's Source-to-Pay tools and processes work efficiently and effectively for every user, from business end users submitting a request to functional experts in Procurement, Accounts Payable, Legal, and Finance. You will be the business owner of Epic’s S2P technology ecosystem, including a mix of purchased and internally built tools.

The ideal candidate will combine hands-on execution with strategic leadership, pairing deep procurement process knowledge with the technical skill to administer and optimize enterprise S2P systems.

Responsibilities

• Act as the business owner and administrator of Epic’s S2P technology stack, including a variety of purchased and in-house tools
• Continuously improve and simplify Epic's S2P tools and workflows, reducing friction and ambiguity while increasing functionality and usability to make those tools and workflows intuitive for business end users and functional teams
• Gather and act on feedback to identify friction points, identify opportunities for improvement, and design and deliver solutions across the S2P technology landscape
• Lead and develop a lean team of direct reports and contractors, building their skills and supporting their career growth while modeling strong hands-on execution
• Stay current on S2P technology trends and best practices, advising leadership on tool performance, risks, and investment priorities

Requirements

• 7+ years’ experience in a procurement-focused role, with hands-on experience administering procurement/S2P systems as a subject matter expert or system administrator
• Strong knowledge of end-to-end S2P processes including sourcing, purchasing, contracting, and invoicing/accounts payable, and experience optimizing procurement technology platforms (prior Coupa experience is preferred but not required)
• Experience building or delivering on enablement programs that help users adopt and effectively use business systems and processes
• Experience identifying and applying AI-driven capabilities within S2P systems and processes to reduce manual effort and improve speed, accuracy, and user experience
• Proven ability to build relationships and influence stakeholders across all levels and functions
• Strong written and verbal communication skills, with the ability to translate technical or process details into clear, user-friendly guidance
• Ability to thrive in an ambiguous, fast-paced environment and manage multiple simultaneous priorities with strong organization and problem-solving skills
• Bachelor's degree or equivalent experience

Benefits

• 100% premium coverage for Medical, Dental, Vision HRA, Long Term Disability, and Life Insurance
• 401k with competitive match
• Robust mental well-being program through Modern Health, providing free therapy and coaching for employees & dependents
• Company-wide paid breaks and events
• Unlimited PTO and sick time
• Paid sabbatical after 7 years of employment