Manager, Solutions Consulting, AMER Commercial

About the role

Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers.

The Manager, Solutions Consulting role is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets. This role is an opportunity to expand on your people management and leadership skills, while partnering with Braze’s sales, marketing, security, and product teams. The role will draw upon your people-management skills and experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our NYC office.

Responsibilities

• Collaborate with teammates across all departments with a “get it done” attitude for our customers.
• Demonstrate intellectual curiosity by being challenged beyond your existing capabilities with the full support of your teammates and leadership team.

Qualifications

• Exemplary written and verbal communication skills coupled with unparalleled follow-up skills; you leave people with the impression that you are really listening and understand their problem.
• Known for being a “team player.”
• High level of intellectual curiosity; you see opportunity and growth in learning more about what you do and how it impacts others.
• Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• Domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).

Pay

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $155,000 and $214,000/year, with an expected On Target Earnings (OTE) between $222,000 and $305,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs).

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services that include fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience, designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within Braze.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.

About Braze

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to AI-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney, and Tokyo.