Manager, Solutions Consulting, AMER Commercial

At Braze, we’re a genuinely approachable, exceptionally kind, and intensely passionate team. We set high standards, champion teamwork, and create work-life harmony while navigating rapid global growth and striving for greater equity and opportunity—inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. Autonomy, accountability, and openness to new perspectives are essential. Our deep curiosity to learn and eagerness to share diverse passions injects vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact with a sharp and passionate team at your back.

About the role

The Manager, Solutions Consulting is a player-coach role that includes managing and hiring Solutions Consultants across Braze’s diverse industry verticals, customer types, and (potentially) geographic markets. This role expands on your people management and leadership skills while partnering with Braze’s sales, marketing, security, and product teams. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, and is based in our Chicago office.

Responsibilities

• Collaborate with teammates across all departments with a “get it done” attitude for our customers.
• Demonstrate intellectual curiosity, seeking opportunities to be challenged beyond your existing capabilities with the support of your teammates and leadership.

Requirements

• Exemplary written and verbal communication skills with unparalleled follow-up; you leave people feeling heard and understood.
• Strong reputation as a “team player.”
• High level of intellectual curiosity, seeing opportunity and growth in learning more about your work and its impact.
• Experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
• Domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, or Programming (even just HTML).

Pay

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $153,000 and $201,000/year, with an expected On Target Earnings (OTE) between $218,000 and $287,000/year (including bonus or commission). Your exact offer may vary depending on market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs).

Benefits

• Competitive compensation that may include equity.
• Retirement and Employee Stock Purchase Plans.
• Flexible paid time off.
• Comprehensive benefit plans covering medical, dental, vision, life, and disability.
• Family services, including fertility benefits and equal paid parental leave.
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.
• A curated in-office employee experience designed to foster community, team connections, and innovation.
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching.
• Employee Resource Groups that provide supportive communities within Braze.
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®.