Manager, Solutions Consultant - Business Cards & Payments (Remote Eligible)

Responsibilities

• Lead discovery and solution design by conducting persona-aligned discovery, documenting current and target workflows, and mapping requirements.
• Propose appropriately-sized solution approaches, considering integration, data flows, approvals, and change management.
• Deliver persuasive demos & proof points: Build and deliver tailored walkthroughs that speak to stakeholder outcomes (finance, operations, IT, and executive audiences).
• Translate customer requirements into actionable solutions: Verify compatibility with current workflows, and collaborate with internal teams for advanced technical guidance.
• Own the bridge between pre- and post-sale: Guide customers from initial discovery through implementation, ensuring a smooth transition from sales to onboarding and early success.
• Field enablement: Partner with assigned Local Market Leader teams to drive engagement and confidence through ongoing training, support, and sharing of best practices.
• Manage and prioritize incoming requests through Salesforce Cases. Keep partners informed of status updates, next steps, and resolution outcomes.
• Cross-functional partnering: Act as the link between Sales and Product, translating new releases, features, and updates into clear benefits for the field and customers.
• Measure what matters: Track and share key metrics like demo-to-close conversion rates, pipeline influence, case volume, and satisfaction scores to demonstrate impact and identify opportunities to improve field performance.

Qualifications

• At least 3 years of experience in client facing sales or consulting role in the payments industry.
• At least 1 year of experience working with or translating business accounts payable processes into automated solutions.
• Bachelor's Degree or military experience preferred.
• 5+ years of experience in client facing sales or consulting role in the payments industry preferred.
• 3+ years experience working with various accounting and ERP systems such as Quickbooks, Sage, Netsuite, etc. preferred.
• 2+ years of experience in Accounting or IT based consulting preferred.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Pay

Remote (Regardless of Location): $138,100 - $157,700 for Manager, Client Development

Richmond, VA: $138,100 - $157,700 for Manager, Client Development

Schedule

This role is expected to accept applications for a minimum of 5 business days.