Manager Social Services Program - Infectious Diseases

About the role

The Director of Ryan White Program Case Management provides strategic and operational leadership for all case management functions across the organization or assigned programs. This role is responsible for ensuring high-quality client service delivery, regulatory compliance, staff performance, workflow efficiency, and outcomes achievement. The Director develops systems, supervises leadership staff, and aligns case management operations with overall program goals and funding requirements. Ensures day-to-day services run effectively while building long-term capacity and performance.

Primary Duties & Responsibilities

• Administers grants and service delivery awards including budget management, oversight of sub-awardees, submission of required reports and coordination with federal project officers and other funders.
• Captures and reviews outcomes and patient satisfaction data.
• Oversees development and delivery of services that support early identification, engagement and retention of patients under consistent health care.
• Supervises Case Managers, Specialists and a Coordinator.
• Writes and ensures timely submission of competitive and continuation grant applications and other public, private and foundation grants.
• Advises other lead staff to ensure grants are prepared consistently and of high-quality.
• Contributes to internal and external planning efforts toward the development of quality health care and support services in the St. Louis region.
• Solicits consumer input in program design, implementation and evaluation of services, including development, recruitment and facilitation of a consumer advisory board.
• Maintains regular meetings with the Medical Director and Executive Director regarding strategic planning and program development.
• Cultivates leadership and managerial skills among emerging staff to enhance the organization’s capacity to implement new programs.
• Works closely with the Mental Health Specialist to oversee mental health, substance abuse and support group services, including securing linkages to community-based providers/resources.

Working Conditions

Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at a desk or a table. Equipment: Office equipment.

Education

Required Qualifications: Management (3 Years)

Skills

Not Applicable

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Additional Information

Education: Preferred Qualifications Master's degree
Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience: No additional work experience unless stated elsewhere in the job posting.
Skills: Computer Literacy, Grant Writing, New Program Development, Report Writing, Social Work, Supervision

Salary Range

$70,600.00 - $109,500.00 / Annually

Questions

If you have frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.