Manager, Social Media

About the role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues.

Responsibilities

• Master all major social media platforms (X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, TikTok) and maintain in-depth knowledge of their functionality, strategies, and best practices.
• Develop organic and paid social strategies; counsel clients on incorporating paid social into overall social strategy.
• Write compelling, engaging social media content and support templatized graphics creation in Canva or collaborate with creative teams (designers, copywriters) to develop outstanding platform-customized content and ad units.
• Act as day-to-day social media lead across multiple healthcare accounts within an integrated team of account, paid social, earned, influencer, analytics, and digital media colleagues.
• Advise execution of social media tactics including content development and distribution, paid promotions, and results reporting.
• Maintain strong organization and tracking of client communications to ensure all deadlines are met; serve as source of truth for timelines and processes; manage multiple competing deadlines with effective prioritization.
• Cultivate and maintain in-depth knowledge of social media trends and platforms to guide account teams and keep Real Chemistry at the forefront of the space.

Qualifications

• Alignment with company values: Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”.
• Adaptable, resilient, and comfortable adjusting scope, responsibilities, and focus as the organization grows.
• Proactive, driven, resourceful with strong prioritization skills and a desire to dive into data.
• Highly organized self-starter able to work independently and under tight deadlines.

Requirements

• 2–4 years of social media experience in biotech or pharmaceutical.
• College degree (BA or equivalent).
• Demonstrated proficiency in social media both personally and professionally.
• Understanding of paid promotion on major platforms: Facebook/Instagram, X, LinkedIn, TikTok.
• Experience with social media ad technologies (a plus).
• Experience working with influencers to create social content (a plus).
• Experience in social channel engagement, community management, and monitoring.
• Highly organized, deadline-minded, able to multi-task and work under limited supervision.
• Effective collaboration internally and externally as part of an integrated team.
• Outstanding written, oral, and presentation skills.
• Advanced knowledge of Microsoft Office, particularly PowerPoint.
• Agency experience in a client-facing role (preferred).
• Understanding of FDA regulations guiding social media efforts for biotech and pharma clients.

Pay

Pay Range: $60,000–$75,000

Benefits

Real Chemistry is Great Place to Work® certified. The comprehensive benefits program, tailored by region, includes: offices in key markets with free snacks; generous holiday and paid time off; options for private medical, dental, and vision plans; retirement savings support; mental wellness coaching; and access to 13,000+ online classes via LinkedIn Learning. Details and region-specific offerings at www.realchemistrybenefits.com.

Schedule

This is a hybrid role based in New York City, Lambertville, Boston, Chicago, Carmel, or San Francisco—or remotely within the US depending on team and business needs. Employees within a one-hour commute of a Real Chemistry office are required to attend in-person two days per week (from a Real Chemistry office or onsite with clients). Employees in regions without a nearby office may work remotely and gather throughout the year for collaboration, culture-building, learning, and team connection. Work arrangements may vary by role and location; specific expectations will be discussed during the interview process.