Manager, Social Media

About the role

Real Chemistry is a global healthcare communications and marketing agency blending deep scientific expertise, human‑centred creativity, and AI‑driven insights to transform healthcare. We serve top pharmaceutical and biotech clients and foster a culture rooted in our values: Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always, and Accountability with an “I”. We are seeking a Manager, Social Media to join our growing team. This is a hybrid role based in New York City, Lambertville, Boston, Chicago, Carmel, or San Francisco — or remotely within the US, depending on team and business needs.

Responsibilities

• Master all major social platforms (X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, TikTok) and maintain in‑depth knowledge of their functionality, strategies, and best practices.
• Develop organic and paid social strategies; counsel clients on integrating paid social into overall social strategy.
• Write compelling, engaging social media content and support templatized graphics creation in Canva or collaborate with creative teams (designers, copywriters) to produce outstanding platform‑customized content and ad units.
• Act as day‑to‑day social media lead across multiple healthcare accounts within an integrated team of account, paid social, earned, influencer, analytics, and digital media colleagues.
• Advise on execution of social media tactics including content development and distribution, paid promotions, and results reporting.
• Maintain strong organization and tracking of client communications to meet all deadlines; serve as the source of truth for timelines and processes while managing multiple competing priorities.
• Cultivate and maintain up‑to‑date knowledge of social media trends and platforms to guide account teams and keep Real Chemistry at the forefront of the space.

Qualifications

• Alignment with company values: Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always, Accountability with an “I”.
• Adaptable, resilient, and comfortable adjusting scope, responsibilities, and focus as the organization grows.
• Proactive, driven, and resourceful with strong prioritization skills and a desire to dive into data.
• Highly organized self‑starter able to work independently and under tight deadlines.

Requirements

• 2–4 years of social media experience in biotech or pharmaceutical.
• College degree (BA or equivalent).
• Demonstrated proficiency in social media, both personally and professionally.
• Understanding of paid promotion on major platforms: Facebook/Instagram, X, LinkedIn, TikTok.
• Experience with social media ad technologies is a plus.
• Experience working with influencers to create social content is a plus.
• Experience in social channel engagement, community management, and monitoring.
• Highly organized, deadline‑mindful, able to multi‑task and work under limited supervision.
• Proven ability to collaborate effectively internally and externally as part of an integrated team.
• Outstanding written, oral, and presentation skills.
• Advanced knowledge of Microsoft Office, particularly PowerPoint.
• Agency experience in a client‑facing role preferred.
• Understanding of FDA regulations guiding social media efforts for biotech and pharma clients.

Pay

$60,000–$75,000

Benefits

• Comprehensive benefit program tailored to region, including private medical, dental, and vision plan options.
• Generous holiday and paid time off.
• Support for saving for the future (retirement/financial planning).
• Mental wellness coaching and support.
• Access to 13,000+ online classes via LinkedIn Learning.
• Free snacks in office locations.
• Great Place to Work® certified culture.

Schedule

Real Chemistry follows a Real Hybrid and Regional Teams (Real HART) model. Employees within a one‑hour commute of a Real Chemistry office are required to attend in person two days per week (either at a Real Chemistry office or onsite with clients). Employees in regions without a nearby office may work remotely and gather throughout the year for collaboration, culture‑building, learning, and team connection. Specific expectations for this role will be discussed during the interview process; additional flexibility can be explored with the recruiter and HR team.