Manager, Social Media

About the role

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. This is a hybrid role, based in New York City, Lambertville, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

Responsibilities

• Master all major social platforms (X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest, TikTok) and maintain in-depth knowledge of their functionality, strategies, and best practices.
• Develop organic and paid social strategies; counsel clients on incorporating paid social into overall social strategy.
• Write compelling, engaging social media content and support templatized graphics creation in Canva or collaborate with creative teams (designers, copywriters) to develop outstanding content customized for social platforms and ad units.
• Act as day-to-day social media lead across multiple healthcare accounts within an integrated team of account, paid social, earned, influencer, analytics, and digital media colleagues.
• Advise execution of social media tactics including content development and distribution, paid promotions, and results reporting.
• Maintain strong organization and tracking of client communications to ensure all deadlines are met; serve as source of truth for timelines and processes.
• Manage multiple competing deadlines with effective prioritization.
• Cultivate and maintain in-depth knowledge of social media trends and platforms to guide account teams and keep Real Chemistry a leader in the space.

Requirements

• 2–4 years of experience in social media, preferably in biotech or pharmaceutical.
• College degree (BA or equivalent).
• Shown proficiency in social media, both personally and professionally.
• Understanding of paid promotion on major platforms: Facebook/Instagram, X, LinkedIn, TikTok.
• Experience with social media ad technologies is a plus.
• Experience working with influencers to create social content is a plus.
• Experience in social channel engagement and community management monitoring.
• Highly organized, mindful of deadlines, able to multi-task and work under limited supervision.
• Experience collaborating effectively internally and externally as part of an integrated team.
• Outstanding written and oral communication and presentation skills.
• Advanced knowledge of Microsoft Office, particularly PowerPoint.
• Agency experience in a client-facing role preferred.
• Understanding of FDA regulations guiding social media efforts for biotech and pharma clients.

Pay

Pay Range: $60,000–$75,000

Benefits

Real Chemistry offers a comprehensive benefit program and perks tailored to your region. Globally, this includes offices in key markets with free snacks, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about specific offerings in your region at www.realchemistrybenefits.com.

Schedule

Real Chemistry follows a Real Hybrid and Regional Teams (Real HART) approach. For employees located within a one-hour commute of a Real Chemistry office, in-person attendance is required two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. Work arrangements may vary by role and location; your recruiter will discuss specific expectations during the interview process.