Manager, SMB Direct Sales (Outside Sales), Comcast Business

Core Responsibilities

• Maintains expertise on Company's products/services to effectively manage team sales of Comcast Ethernet, Internet, Voice and TV services to small-to-medium business customers.
• Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection, training and development, appraisal and motivation techniques.
• Develops, plans and coordinates sales promotions and incentives to meet business goals and objectives.
• Ensures team and individual rep achievement of all sales, plus quality, goals and standards.
• Maintains employee performance and counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis.
• Addresses personnel issues/performance issues in accordance with Company policy.
• Prepares, analyzes and maintains records of individual and group sales and performance activities relative to business goals and objectives.
• Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.
• Designs, implements and manages overall territory team structure.
• Captures and coordinates efforts with other internal teams and groups to ensure effectiveness and efficiency.

Qualifications

• Possesses excellent written and oral communications, interpersonal skills and planning and organizational skills.
• Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Comcast Credo, Touchstones and Promise.
• Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives.
• Educates sales professionals in sales planning tactics to support their small to medium business success by assuring compliance with organizational training requirements.

Skills

• Recruiting
• Sales
• Hiring
• Revenue Performance Management
• Team Training
• Training and Development

Benefits

• Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
• Additionally, Comcast provides best-in-class Benefits to eligible employees.
• Benefits include:
• Physical, financial and emotional support through various programs.
• Personalized options tailored to meet the needs of your reality.