Senior Manager of SMB Outside Sales, Comcast Business
About the role
The Senior Manager of SMB Outside Sales, Comcast Business, is responsible for expanding territories and spearheading the sales of Comcast Business's innovative products and solutions into new markets. The role involves engaging with a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.
Success Profile
- Results-Driven
- Goal-Oriented
- Communicator
- Good Listener
- Self-Starter
- Adaptable
Responsibilities
Job Summary
Responsible for effectively managing and monitoring the sales of an integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.
Core Responsibilities
- Supports and ensures sales results in the direct sales channels by means of effectively deploying defined sales programs and identifying best practices and process improvements to share across the Company.
- Maintains expertise on Company's products/services to effectively manage team sales services to small-to-medium business customers.
- Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection, training and development, appraisal and motivation techniques.
- Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives. Ensures team and individual achievement of all sales, plus quality, goals and standards.
- Maintains employee performance; counsels and advises employees to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company Policy.
- Prepares, analyzes and maintains records of individual, as well as group, sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit metrics through experience with processing and analyzing of data.
- Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to insure effectiveness and efficiency. Possesses excellent written and oral communication skills, interpersonal skills and planning and organizing skills.
- Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Company Credo, Touchstones and Promise.
- Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their small-to-medium business success by assuring compliance with organizational training requirements.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Skills
- Managing Sales Teams
- Sales
- People Management
- Communication
- Business Results
Qualifications
- Bachelor's Degree
- 7-10 Years Relevant Work Experience
Pay
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Benefits
We are committed to delivering reliable, effortless experiences to our customers no matter how they choose to interact with us. You will build personal relationships on a growing team that while making Xfinity a best-in-class, most-loved brand.
Company Information
- Comcast Business Recognized as #1 Provider for Managed SD-WAN by Vertical Systems Group for the First Time
- Real Salt Lake Soccer Club Enhances Fan Experience with Comcast Business and Comcast Smart Solutions
- Comcast Business Offers Customers Enhanced Speeds, 99.99% Network Reliability, Quicker Deployment Over Nation’s Largest Converged Network
- Enterprise Sales in Action