SMB Senior Account Executive, Comcast Business

Territory Development

Territory development to include development of local business partnerships and organizational affiliations and local enhancement of Comcast positioning and brand.

Customer Satisfaction

Maintain quality sales records and prepare sales and activity reports as required. Responsible for Customer Satisfaction and supporting a positive impression of the Comcast Experience.

New Acquisition Sales

• Sell Comcast Commercial Internet, Video and Voice services to small and mid-size businesses.
• Generate new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.
• Identify improvement areas through a consultative process that would enhance the prospects' ability to communicate more effectively both internally and externally to their customers.

Advanced Communications Solutions

• Sell with focus on advanced communications solutions including PRI, Hosted PBX and multi-location opportunities.

Teamwork and Collaboration

• Manage a territory with a high activity and comprehensive business plan.
• Work with technical, customer service and related support staffs to ensure end-to-end customer sales and satisfaction and drive new revenue growth.

Knowledge and Learning

• Stay knowledgeable of Comcast products and services to facilitate sales efforts.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Results and Growth

• Achieve and exceed assigned sales and business quality objectives.
• Adhere to all company standards and business professionalism.

Professionalism and Attendance

• Be punctual, regular and consistent in attendance.

Skills

• Customer-Focused
• Workplace Organization
• Persuasion
• Technical Knowledge
• Adaptability
• Resilience
• Communication
• Critical Thinking Problem Solving
• Professional Integrity

  Compensation

  Salary Base Pay: $53,000.00
  Total Target Compensation (Base Pay plus Targeted Commission): $103,000.00

  The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.