Manager, Enterprise Direct Sales, Comcast Business

Core Responsibilities

• Maintains expertise on Company's products/services to effectively manage team
• Sales of Comcast Ethernet, Internet, Voice and TV services to enterprise customers ranging from 20-500 employees as well as medical and education institutions.
• Ensures competence and continuity of qualified Enterprise Account Executives through optimum selection, training and development, appraisal and motivation techniques.
• Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives.
• Ensures team and individual rep achievement of all sales, plus quality, goals and standards.
• Maintains employee performance, counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis.
• Addressees personnel issues/performance issues in accordance with Company policy.
• Prepares, analyzes and maintains records of individual (as well as group) sales and performance activities relative to business goals and objectives.
• Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.
• Designs, implements and manages overall territory team structure.
• Captures and coordinates efforts with other internal teams and groups throughout regional system to ensure effectiveness and efficiency.

Qualifications

• Possesses excellent written and oral communications, interpersonal skills and planning and organizational skills.
• Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Comcast Credo, Touchstones and Promise.
• Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives.
• Educates sales professionals in sales planning tactics to support their enterprise success by assuring compliance with organizational training requirements.

Skills

• Customer Experience (CX)
• Managing Sales Teams
• Training and Development