Enterprise Sales Manager, Comcast Business

About the Role

Responsible for effectively managing and monitoring the sales of integrated communication solutions to enterprise customers such as multi-site regional businesses or national accounts to maximize sales revenues and meet corporate objectives consistently. Ensures optimal sales team staffing and training readiness of sales professionals.

Responsibilities

• Maintains expertise on Comcast’s products/services (Ethernet, Internet, Voice, and TV) to drive sales to enterprise customers with 20-500 employees, as well as medical and education institutions.
• Ensures competence and continuity of qualified Enterprise Account Executives through selection, training, development, appraisal, and motivation techniques.
• Develops, plans, and coordinates sales promotions and incentives to meet business goals and objectives.
• Monitors team and individual performance to ensure achievement of sales, quality, and revenue goals.
• Addresses personnel and performance issues in accordance with company policy.
• Prepares, analyzes, and maintains records of sales and performance activities to ensure accurate forecasting of annual, quarterly, and monthly revenue.
• Designs and manages territory team structure, coordinating with internal teams for efficiency.
• Develops and implements best practices to improve performance, modeling Comcast’s Credo, Touchstones, and Promise.
• Coaches, develops, and motivates sales representatives to exceed objectives and comply with training requirements.
• Consistent exercise of independent judgment and discretion in significant matters.
• Regular, punctual attendance with flexibility for nights, weekends, variable schedules, and overtime as needed.
• Adheres to Comcast’s Operating Principles, focusing on customer experience, continuous learning, teamwork, and inclusion.

Requirements

• Bachelor’s Degree (preferred) or equivalent combination of education and experience.
• 5-7 years of relevant work experience.
• Excellent written, oral, interpersonal, planning, and organizational skills.
• Ability to lead by example and drive results in a team-oriented environment.

Skills

• Customer Experience (CX)
• Managing Sales Teams
• Training and Development

Benefits

Comcast provides best-in-class benefits, including:

• Competitive base pay with commission or bonus eligibility based on role.
• Comprehensive benefits designed to support physical, financial, and emotional well-being.
• Personalized options, expert guidance, and tools to meet individual needs.