Manager, Sales (Sales Development)

The Manager, Sales is responsible for the overall success of the assigned region’s sales that are concentrated in the Commercial and Industrial sectors of the industry, while growing our customer base and maximizing gross margin produced, profitable volume sold, and customer satisfaction. Success against these objectives will be measured using volume, gross profit, staffing, and expense management objectives for the business as documented in each year’s annual budget. This Manager is also responsible for leading and managing the sales and execution coordination between all sales teams as well as the product line mangers that run each business line. Responsibilities Coaching and Mentoring Develop clear goals for team members each year that are aligned to strategic company goals and objectivesDevelop a coaching strategy for team members to achieve or exceed goals and objectivesHelp team members focus on what is within their span of control to achieve successRegularly review performance with team membersProvide specific and timely feedback, both of praise and opportunities to improve, to help grow and develop team members Celebrate success Departmental Leadership Develop clear vision, goals, and objectives for the department that support company goals and objectives and keep team members focused on high performanceDevelop lead and lag measures for the team, and keep them focused on improving these measuresImplement a strategy for departments to examine and improve key processes used every dayDevelop clear departmental strategy to achieve measurable and financial goals Coordinate team member scheduling and staffing to ensure excellent customer service and response is achievedProvide a regular feedback mechanism for the department to evaluate results and foster an environment of continuous improvementProvide relevant reports and presentations to executive management to help drive successful decision making for the company now and in the futureOversee departmental budgets to ensure that results established in the annual budget are achieved on revenue, margin, and operating income Sales Leadership Work with product line managers, corporate marketing team, national and regional sales teams, and inside sales to maximize regional and company earnings and overall volume growthWork with supply to ensure maximum profitability (day deals, MOC inventory, contract compliance, etc.)Partner with customer operations to ensure smooth on-boarding of new customers (attend new account set-up meetings) Focus on cultivating strong relationships with customers that fit the regional model and are in the region to support retention and new business developmentCoach support sales representatives to develop and grow their book of businessEnsure current and new offerings are communicated on a timely basis to current and potential customersModel and encourage all employees to display the highest standards of service at all timesDevelop teamwork with other regional and corporate operation groups ensuring consistent process and proceduresIdentify tasks that are critical to maintaining customer satisfaction levels and communicate with employees to raise awareness of their individual roles in delivering satisfactionMaximize productivity and minimize costs while maintaining a high standard of customer service – drive a culture of ongoing efficiency and excellence Position Requirements Formal Education & Certification Bachelor’s degree required Advanced degree preferred Knowledge & Experience Extensive knowledge of the fuel industry Five (5) plus years of selling branded and unbranded product within the petroleum industry Sales leadership experience preferredMansfield Sales experience preferredExcellent Microsoft Office suite skills Qualifications & Characteristics Solid financial acumen and excellent communication skills A willingness to get actively involved in day-to-day actions to ensure accuracy, timeliness, and strong customer service skillsWorking knowledge of all Mansfield product and services offerings, operational capabilities, and fuels commodity pricing methods as well as detailed supply costsStrong organizational and verbal/written communication skillsThe ability to process information from multiple sources and create innovative solutions and strategiesThe ability to manage multiple projects and tasks simultaneously with successExcellent problem solving skillsThe ability to perform in a fast paced, team oriented environment Work Environment Hybrid work week, with the ability to travel up to 75% of the time Sitting for extended periods of timeDexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.