Manager Sales Professional - ServiceNow

Location: Remote (with travel to client sites as needed). If you reside within 25 miles of a DXC office, a minimum of 2 onsite days per week is required.

About the role

As a Sales Manager – ServiceNow, you will drive growth of DXC’s ServiceNow-based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform-led digital workflows. You will qualify opportunities, build pipeline, shape ServiceNow transformation solutions, and close services engagements across enterprise accounts. You will partner closely with DXC account executives, solutioning and presales teams, delivery leaders, and ServiceNow field counterparts to develop value-based, outcome-driven proposals aligned to customer business and operational priorities.

Responsibilities

• Own sales execution for DXC’s ServiceNow offerings: qualify, pursue, and close opportunities across existing accounts and targeted new-logo pursuits
• Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
• Lead discovery sessions and translate ServiceNow use cases (ITSM, ITOM, workflow automation, employee and customer experience, asset optimization, security operations) into measurable business outcomes
• Collaborate with ServiceNow and DXC teams on joint account planning, co-selling motions, campaigns, and aligned go-to-market initiatives
• Coordinate cross-functional stakeholders (presales, solution architects, delivery, product, partner/alliance teams) to shape ServiceNow solutions, develop proposals, and support deal velocity
• Build relationships with customer stakeholders (IT leadership, service owners, platform teams, and functional business leaders) to understand priorities and align ServiceNow solutions to transformation roadmaps
• Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management

Quota / Scope

Manage and deliver against an annual quota typically ranging from $5M–$15M, depending on territory, assigned accounts, and ServiceNow portfolio mix.

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• 7+ years of enterprise technology sales and/or sales support experience
• Experience with ServiceNow-related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
• Demonstrated ability to execute consultative, outcome-focused sales cycles (discovery → value alignment → solution shaping → close)
• Strong cross-functional collaboration skills with the ability to progress multi-stakeholder opportunities

Preferred Qualifications

• Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
• Experience co-selling with ServiceNow field teams, partners, or GSI-led motions
• Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience

Skills

• Strong communication, presentation, and stakeholder management skills
• Ability to run structured discovery and clearly articulate business and technical value
• Negotiation and deal orchestration skills; comfort coordinating multiple internal and external teams
• Strong pipeline discipline, forecasting accuracy, and CRM hygiene

Work Environment / Eligibility

• Remote role with travel as needed
• Must be legally authorized to work in the United States without current or future sponsorship