Manager, Sales Operations - B2B

Responsibilities

• Partner with regional account executives as operational support in their territory-specific pipeline of strategic account business.
• Manage large strategic B2B projects - work cross-functionally to prepare the bid/project RFPs, create project plan, address any specific unique project needs, and pass off to call center support team for execution.
• Manage project status in partnership with call center support team and logistics team - quoting, quote revisions, payments, keying orders and managing playbook.
• Partner with cross functional teams to provide key operations project details and updates (Planning, Sourcing, & Logistics).
• Support product information/spec requests along with alternate bids and upselling opportunities.
• Support Business call center support teams with “triage” plans for customer escalations.
• Execute stock checks and alternate product suggestions in partnership with the Inventory/Planning team.

Requirements

• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Experience in project management with a focus on organization of large projects.
• Strong organizational skills and expertise in working with cross-functional teams.
• Able to effectively communicate to internal and external partners.
• Experienced in effective time management, problem-solving, and organization skills.
• Strong presentation and communication skills. Able to communicate concerns and business needs.

Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. People First means investing in overall well-being and opportunities to grow and advance within the organization.

Benefits

• A generous discount on all WSI brands.
• A 401(k) plan and other investment opportunities.
• Paid vacations, holidays, and time off to volunteer.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
• Tax-free commuter benefits.
• A wellness program that supports your physical, financial and emotional health.
• In-person and online learning opportunities through WSI University.
• Cross-brand and cross-function career opportunities.
• Resources for self-development Advisor (Mentor) program.
• Career development workshops, learning programs, and speaker series.

Pay

The expected starting pay range for this position is $95,000 - $105,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.