Manager, Sales Operations
Job Purpose
The Manager, Sales Operations is responsible for leading business performance management routines and key programs/initiatives centered around the execution of the full fairlife portfolio across all routes to market for the Sales Organization.
Responsibilities
- Leads and maintains the suite of sales resources and reporting tools for access and distribution to the sales team.
- Leads performance management tracking and monthly reporting routine, e.g., RE / PlanCheck Meeting, for the Sales Organization facilitating internal communication of customer plan status with internal stakeholders.
- Works seamlessly across multiple internal and external functions including Business Intelligence, Brand, Category Commercial, Revenue Growth, Shopper Marketing and Supply Chain.
- Supports and delegates work assignments and tasks to appropriate individuals, providing enough direction so desired business outcomes can be achieved.
- Provides customer and sales data/reporting subject matter expertise to the Data Intelligence Team.
- Leads process management and deliverables fulfillment for the Annual Business Planning process within the Retail Sales Organization.
- Collaborates with Commercial and Supply Chain to manage system communication and decisions on product supply priorities and conditions, to retail selling organization and customer teams.
- Tracks and evaluates KPIs and AMPS objectives, e.g., Availability and Space (SOVI) gains, for the Retail Sales Organization.
Qualifications
- Bachelor's degree in business administration, sales and marketing or related field/MBA
- Preferred: Minimum of 5 years CPG sales or commercial experience required, with a focus on food or beverage products preferred
- Strong business acumen ability with general management and fiscal responsibility mindset
- Proactive attitude with entrepreneurial skill set; thrives in a multi-faceted environment
- Ability to handle ambiguity and work in a fast-paced, constantly changing environment
- Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.
How Fairlife Nourishes You
- Comprehensive medical, dental, and vision coverage, effective day one!
- Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
- Paid Time Off to recharge and support work-life balance
- Paid parental leave & adoption assistance (up to $10,000)
- Parental support & family care benefits, including childcare resources and lactation support
- 401(k) to support retirement planning with up to 9% in employer match
- Wellness reimbursement (up to $500 for qualified wellbeing expenses)
- Employee Assistance Program (EAP) for emotional wellbeing and work-life support
- Company-paid life insurance and short-term disability
- Employer HSA funding (for HDHP participants)
- Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
- Learning & development programs to unlock your full potential
- Rewards & recognition, matching gifts, free product, and Business Resource Groups
Benefits
fairlife's nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.
Position Location
Chicago, IL
Reports To
Head of Sales
Travel Requirements
25%
Exempt/Nonexempt
Exempt
Base Pay Offered
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Base Pay Range
$115,000—$130,000 USD
About Fairlife
fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers. With over $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™, a nutrition shake to support the journey to better health. A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation. To learn more about fairlife and its complete line of products, please visit fairlife.com.