Manager, Sales & Commercial Analytics
Padagis LLC · Grand Rapids, MI · 1 wk ago
HybridFull-time
About the role
Padagis is looking for a passionate and data-driven Manager, Sales and Commercial Analytics to play a critical role in supporting and driving commercial success in our naloxone business unit. This role combines sales fluency with commercial analytics, empowering you to own sales relationships while developing cutting-edge dashboards and insights to amplify the effectiveness of our Naloxone Account Management Team.
What You'll Do
In this role, your responsibilities will focus on two critical areas:
Sales & Account Management (50% of Role)
- Own customer relationships for assigned accounts (State and County Government), ensuring satisfaction and achievement of revenue and margin goals.
- Serve as the primary point of contact for customer inquiries, including product launches, availability, forecasts, and supply needs.
- Lead and support contract negotiations, aligning terms to promote business growth and mitigate risk.
- Drive incremental revenue opportunities across accounts and influence pricing strategies to align with corporate objectives.
- Partner internally to develop and deliver customized sales presentations, providing exceptional support to meet client needs.
Commercial Analytics (50% of Role)
- Develop impactful dashboards and reports to help the Naloxone Accounts team make data-driven decisions.
- Validate the accuracy and reliability of data across analytics solutions to ensure high standards of quality.
- Analyze large datasets to discover trends, highlight anomalies, and deliver actionable insights aligned with business goals.
- Collaborate with cross-functional teams (e.g., data engineers) to define metrics and refine analytics tools.
- Champion the implementation of AI tools and modern reporting tools (e.g., Power BI) to streamline workflows and improve decision-making processes.
Required Qualifications
- Bachelor's degree in business, science, or a related discipline
- 5+ years of professional experience
- At least 2 years of experience in commercial roles (sales, marketing, product management)
- Strong understanding of pharmaceutical sales channels, including wholesale, government, and GPO markets
Preferred Qualifications
- MBA
- Generic pharmaceuticals or related industry experience
Technical Skills
- Advanced Excel proficiency (e.g., pivot tables) and experience with data visualization tools such as Power BI and SQL (optional)
- Familiarity with SAP data and ability to pull reports strongly preferred
- Hands-on experience handling pharmaceutical sales data (e.g., IMS/IQVIA) is a strong plus
- Familiarity with AI tools to support marketing or commercial analytics
Soft Skills
- Exceptional analytical thinking with a proven ability to translate data into actionable insights
- Excellent communication skills, capable of simplifying complex topics and building strong customer relationships
- Strong organizational and multitasking abilities, with meticulous attention to detail
- Ability to thrive in a fast-paced, ambiguous environment while identifying creative solutions
Other Requirements
- Ability to travel to conferences and customer meetings on an as needed basis, but no more than 10% of the year
- For Grand Rapids, MI area candidates: Ability to work 3 days per week in our Wyoming, MI office location
- For remotely based candidates: Ability to travel to Padagis Wyoming, MI office location on a monthly basis for 3 to 4 days per month
Padagis Core Competencies
- Service delivery - Understand who your internal and external customers are, identify their needs, and deliver value above their expectations
- Active collaboration - Seek opportunities to work together across teams, function, business units, and geographies to seek success
- Demonstrate agility - Proactively identify changes in our environment and act quickly, leading or embracing change
- Think differently - Create, develop, and implement new ideas, products, services, or processes that involve introducing something new or significantly improving something that already exists
- Excellent execution - Achieve outstanding results in all aspects of our organization, including our culture, leadership, strategy, and processes