Manager Revenue Cycle (Fulltime)

About the role

The Manager Revenue Cycle supports the PMMG West Regions in fulfilling the mission of UPHS. The Manager Revenue Cycle provides support to PMMG staff in regard to EHealth/PennChart and operational system tools required to perform daily tasks and well as special projects as deemed necessary by management. Individual must establish friendly working relationships with practices, contacts, and outside partners, to facilitate system and workflow optimization strategies, provide coaching and feedback to colleagues, work with staff to identify resolutions to reported issues and provide education and support in a timely manner. This individual will provide support between the practices and the Revenue Process department in regard to EPIC APM and operational functions, and act as an Operational resource to facilitate successful project implementation during discovery and testing phases. Utilize various databases to process and maintain standard monthly reports and performance data to make recommendations for improvement and identify areas of opportunity. Maintain seasonal billing and coding grids for department distribution. Facilitate professional billing training initiatives and ensure revenue integrity through management and maintenance of KPI's and Revenue Cycle Benchmarks. The position is located at Lancaster General Hospital, Lancaster PA.

Responsibilities

• Revenue Cycle, professional billing expert.
• Conduct end user training, as needed, on best practice workflows, and provide feedback and support to departments during project implementations.
• Manage and collaborate with the Revenue Process Team to analyze AR performance trends and identify improvement opportunities.
• Manage Revenue Cycle key deliverables which includes but is not limited work queue productivity analysis and AR trending, project recommendations and work queue assignment to Revenue Cycle Team direct reports.
• The individual must maintain knowledge of PMMG policies, billing procedures, health care industry standards and coding requirements.
• In addition, the role will require a working knowledge of AR follow up including insurance carrier requirements for claims processing and appeal procedures.
• Provide best practice documentation recommendations in collaboration with the Office of Billing and Compliance.

Requirements

• Bachelor's Degree in Business/Health Administration
• Or 5+ years Healthcare and Revenue Cycle experience
• Certified Professional Coder
• EPIC Professional Billing Credential Trainer

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Schedule

This is a remote position with an onsite expectation as needed (onsite is once a week as needed) Daytime; 8- hour shifts 730-4 OR 8-430.