Manager, Regional Renewals

Location: State College, PA OR hybrid in PA with requirement to travel to State College, HQ two weeks per month

About the role

We’re looking for a strategic, people-first leader to build and scale a high-performing Renewals team within our Direct Sales organization. This is a unique opportunity to combine frontline leadership with hands-on deal strategy—driving predictable renewal outcomes, maximizing multi-year revenue, and reducing churn risk across a book of business exceeding $40mm.

Responsibilities

• Lead, coach, and develop a team of seven Renewals Specialists and Senior Renewals Specialists to exceed targets and grow their careers
• Drive a value-based renewal motion that improves GRR and NRR
• Partner cross-functionally with Sales, Customer Success, Finance, and Field Operations
• Own renewal execution excellence—from pipeline hygiene to forecasting accuracy
• Identify opportunities to scale processes, improve efficiency, and elevate team performance
• Step into complex, high-risk renewals to secure the best outcomes

Requirements

• 5+ years in renewals, sales, or account management (B2B SaaS/enterprise software)
• 2+ years of proven success leading teams as a people manager or team leader and driving retention metrics (GRR/NRR)
• Strong commercial acumen and negotiation skills
• A passion for coaching, developing talent, and building scalable processes
• The ability to influence cross-functional partners and lead through change
• Must be legally authorized to work in the United States and not require sponsorship for employment now or in the future

Benefits

• Health Insurance: Medical, Dental, and Vision Insurance provided at no cost for full-time employees upon date of hire. Low co-pay pharmacy benefit and affordable family coverage plan available. Short and Long Term Disability fully paid by Minitab. Employee Assistance Program (EAP) provides guidance for personal issues and information on other Work Life Matters.
• Life Insurance: Group Term Life Insurance provided at no cost for full-time employees at three times employee base salary. Opportunity to purchase Voluntary Life Insurance for themselves and eligible dependents at affordable rates.
• Retirement Planning: 401k Retirement Plan with T. Rowe Price, including immediate eligibility for employee contributions. Minitab matches dollar for dollar up to the first 6% of employee’s contribution. Employees are fully vested upon date of hire.
• Paid Time Off: Paid holidays, as well as 4 weeks of annual paid time off. Annual paid time off increases one week every five years.
• Higher and Professional Development: Tuition and related expenses assistance for both higher education and other professional development.
• Flexible Spending Account: Medical and Dependent Care Reimbursement Accounts (pre-tax deductions). Parking and Transit (pre-tax deductions).
• Hybrid Work Schedule: Hybrid work model for eligible positions.
• Premium Benefits: Onsite gym, indoor swimming pool, yoga studio, movie theater, outdoor sand volleyball court, game room, arcade room, and golf simulator at State College, PA Headquarters. Personal training and nutrition counseling available upon request.

Pay

OTE: $150,000 based on meeting performance targets with uncapped earning potential