Manager Regional Learning

Main Responsibilities

• Lead, manage and mentor a team of learning and talent professionals.
• Responsible for overseeing in-person and virtual training for division associates.
• Collaborate and partner with subject matter experts to create, maintain, and deliver programs supporting the Division and Company objectives within operations, merchandising/marketing and support functions that enhance retention, creates an engaging culture of learning and builds a strong talent pipeline for the division.
• Support company-wide and local division compliance delivery, communication, and policy messaging and programs.
• Work with external partners to implement division educational programs inclusive of scholarships and retail industry development programs.
• Monitor the results of existing programs and make recommendations for changes to improve the effectiveness of the programs.
• Source materials both internally and externally, when necessary, to deliver training and programs in a cost-effective and relevant manner.
• Manage any training and roll-out of new systems added to our retail or division support locations.
• Manage e-Learning compliance and partner with leaders to ensure timely completion.
• Ensure compliance with relevant employment laws and regulations in all activities and programs.
• Maintain a keen understanding of trends, developments, and industry practices to proactively update and keep our training materials relevant and seamless.
• Partner with internal communications to create and amplify programs and celebrations via internal social media vehicles.
• Assist with projects and additional assignments as necessary.

What We Are Searching For

• Demonstrated experience as an inspirational hands-on leader with the ability to define clear vision, motivate others to achieve goals and inspire creativity.
• Strong collaborator with the ability to work with others to benchmark and implement best practices with a ‘one best way’ mentality.
• High degree of initiative; excellent customer service skills.
• Strong written and verbal communication skills required to convey information effectively.
• Possesses good facilitation skills and can assist and/or deliver training programs.
• Possesses the ability to encourage, manage, influence, and train others to achieve desired results.
• Strong project/time management skills with proven success leading and managing multiple projects end to end.
• Strong team player with the ability to be flexible, self-motivated, balance multiple demands and resolve issues quickly.
• Proficient use of Social Media Tools and Microsoft Office Suite- Outlook, TEAMS, Word, Excel, and PowerPoint.
• Ability to perform with a 'roll-up your sleeves' attitude, equally adept at thinking strategically and operationally.
• Proactive about new initiatives; not afraid to ask questions and challenge status quo.
• Strong business sense with a keen ability to quickly digest new information.
• Operate with the highest level of conduct, integrity, and confidentiality, setting an example for leaders and associates.
• Self-starter who can deliver results in a fast-paced environment with minimal supervision.
• Strong sense of urgency and ability to meet time sensitive deadlines.
• Proficient with data collection methods, both quantitative and qualitative.