Manager Regional General

Position Responsibilities

• Provide guidance to the ASM and TSM’s by providing leadership, training, mentoring and direction as well as monitoring daily functions within the region.
• Achieve overall sales and profit goals.
• Provide leadership in the areas of commercial sales, parts & supplies sales and branded equipment sales.
• Hire, train, cross-train, complete performance evaluations and implement corrective action.
• Ensure all company policies related to sales are followed throughout the region.
• Review and manage the regional budget and provide TSM Quota data.
• Manage relationship between DCT Distribution and other Ind Distribution within assigned geographical area.
• Direct Regional Operations Managers (ROM) to support increased sales and operational needs of the region.
• Provide support and guidance to ASM and TSM’s as well as to branches as it pertains to region sales growth to ensure regional new business goals are met.
• Develop business plan(s), where necessary to ensure forward growth of region and needs.
• Provide leadership to the Operations Team of the Division to deliver high-level customer service, employee development, growth goals and excellence in branch operations.
• Assist in the planning and forecasting of inventory needs, ensuring adequate product inventory is available.
• Resolve operations issues or concerns by communicating and coordinating with BM’s, ROMs’, RM’s and DVP and/or corporate staff where appropriate.
• Suggest and implement policies, goals, objectives and procedures conferring with other effected departments.
• Decide operational staffing requirements and coordinate the hiring and training processes with Human Resources.
• Provide relevant and timely analysis of budgets, financial trends, financial KPIs and other relevant reports.
• Develop financial budgets for yearly sales and operational expenses.
• Provide recommendations to strategically enhance business performance through benchmarking KPIs.
• Complete other tasks as assigned

Nature & Scope

• Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion.
• Understands the business and can put together comprehensive department solutions.
• Works with other leaders to establish strategic plans and works towards achieving them.
• Provides leadership and direction to managers in their respective division/department.
• Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.).
• Participates in budget development and monitoring of expenses.

Knowledge & Skills

• Excellent verbal and written communication and presentation skills.
• History of sales, profit and business development growth.
• Outstanding consultative selling and people skills.
• Strong ability to influence, interact and sell to a wide spectrum of clients.
• Understanding of P&L.
• Strong ability to multitask and lead a sales force.
• Proficient using Microsoft Office including Word, Excel and Power-Point.
• Sound judgment as well as strong product knowledge and understanding of HVAC Industry.
• In-depth knowledge of sales and marketing techniques.
• Management / Leadership skills – coaching, performance management, mentoring experience.
• Ability to prioritize and function in a demanding environment and handle multiple projects.
• Ability to work effectively with peers, subordinate and superiors across complex organizations.
• Strong strategic planning, vision, organization and leadership skills.
• Excellent analytical skills – ability to translate data into information and apply to business decisions.
• General knowledge of warehousing and inventory management.
• Strong knowledge of sales P&L’s.
• Experience 12-15 years general business experience with HVAC wholesale experience.
• 8+ years in a management role with P&L responsiblitiy.
• 5 + years of sales leadership and/or branch management; experience in a HVAC sales environment is a huge advantage.