General Manager

About the role

The General Manager oversees all aspects of restaurant operations and leads all Management and Hourly Team Members. This role requires a minimum of 1-year experience as a General Manager or Executive Kitchen Manager in a fast casual or full-service restaurant, or 2 years of experience as an Assistant General Manager or Assistant Kitchen Manager in a fast casual or full-service restaurant. The ideal candidate must have excellent verbal and written communication skills, be results-driven, and demonstrate financial acumen.

Responsibilities

• Oversee all aspects of restaurant operations
• Adhere to policies and manage assigned operating systems
• Ensure collaboration between kitchen and front of house operations
• Represent company values and create a respectful, positive, and professional work environment
• Manage people by approving hourly team member hiring decisions, ensuring management team effectively directs work groups, strategically navigating challenges, and mentoring and developing the LYFE Kitchen team
• Focus on service and ensure execution of all food, service, and facility standards
• Take steps to ensure financial metrics are met to achieve results
• Manage a safe and healthy work environment and uphold food safety standards
• Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software, and the Microsoft Office Suite
• Maintain a professional image by adhering to guidelines listed in the Team Member Handbook
• Perform other duties as assigned

Requirements

• A minimum age requirement of 21 years
• Minimum 1-year experience as a General Manager or Executive Kitchen Manager in a fast casual or full-service restaurant or 2 years of experience as an Assistant General Manager or Assistant Kitchen Manager in a fast casual or full-service restaurant
• Excellent verbal and written communication skills
• Results-driven; able to coach teams to hit restaurant targets (e.g., Wine Club Community growth)
• Demonstrates financial acumen
• Extensive food knowledge and standards (Executive Kitchen Manager level)
• Proficient in Microsoft Office Suite
• PREFERRED: Certifications include ServSafe and state/local licensing requirements
• Must be able to lift and carry up to 40 lbs
• Must be able to stand for at least 10 hours per shift
• Must be able to work 50-60 hours per week
• Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays

Qualifications

Qualifications include a minimum of 1-year experience as a General Manager or Executive Kitchen Manager in a fast casual or full-service restaurant, or 2 years of experience as an Assistant General Manager or Assistant Kitchen Manager in a fast casual or full-service restaurant. The ideal candidate must have excellent verbal and written communication skills, be results-driven, and demonstrate financial acumen.

Skills

Skills include excellent verbal and written communication, results-driven, financial acumen, extensive food knowledge and standards, proficiency in Microsoft Office Suite, and ability to lift and carry up to 40 lbs. Additional preferred skills include certifications such as ServSafe and state/local licensing requirements.

Benefits

• Incredible Discounts at All Cooper’s Hawks Brands
• Monthly Dining Allowance
• 50% Dining and Carryout
• 40% Retail Wine
• 20% Retail and Private Events
• Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Savings Accounts - Health and Dependent Care, Health Savings Account
• Long-Term Disability; Voluntary Short-Term Disability
• Basic Life and AD&D Insurance (with option to purchase additional coverage)
• Paid Parental Leave
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Milestones Recognition Program
• Annual Destination Conference for General Managers and Executive Kitchen Managers
• Career Development Opportunities