Manager, Recruitment Operations Center

About the role

The location for this position is virtual/remote. This is your chance to be part of a Corporate Human Resources team at a top global hospitality company!

Responsibilities

• Lead and develop a centralized team of approximately 10 recruitment professionals.
• Oversee the delivery of approximately 2,000 - 3,000 hires annually across Hilton-managed hotels in North America.
• Drive performance, accountability, and continuous improvement through regular review of team metrics, compliance standards, and operational efficiency.
• Serve as a strategic partner to hotel and business stakeholders.
• Provide market-specific recruitment counsel, aligning hiring activity with evolving workforce demands.
• Ensure the team consistently delivers a high-quality experience for both candidates and business partners.
• Foster a high-performing team culture by championing engagement, recognition, and professional development initiatives.

Requirements

• One (1) year experience managing teams to monitor workflow and align objectives and daily activity to business goals.
• Two (2) years high-volume full-cycle recruiting experience.

Qualifications

• Bachelor's Degree (BA/BS).
• One (1) year of experience working with applicant tracking systems (ATS). Oracle is preferred.
• Proficient in Spanish.
• One (1) year of hospitality experience.
• Experience working with EEOC, ADA and employment laws.

Skills

• Strong communication and collaboration skills.
• Ability to manage multiple projects and priorities simultaneously.
• Knowledge of hospitality industry trends and practices.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what's next.

Pay

The pay range for this role is $77,500 – $100,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.

Schedule

Your schedule will be flexible to accommodate remote work in the Eastern time zone.