Manager, Recreation Services - Student Success

About the role

The Division of Student Success at WashU seeks an entry level recreational professional for the position of Manager, Recreation Services. This position supports the front-line, customer-facing operations of the Sumers Recreation Center.

Primary Duties & Responsibilities

• Provide a professional presence at the main entrance to the Athletics & Recreation Department.
• Greet members and visitors, answer phone calls, provide facility tours and enforce department and facility policies.
• Execute membership transactions for the Sumers Recreation Center as well as completing daily revenue deposits.
• Supervise, train and evaluate 30-40 student workers at the membership desk.
• Manage the website, mobile app and social media channels for the Office of Recreation.
• Perform other duties as assigned.

Working Conditions

• Ability to maintain flexible work hours and provide on-site coverage during known University holidays and breaks.

Education

• Required Qualifications: Bachelor’s degree or combination of education and/or experience.
• Preferred Qualifications: Master’s degree and four years of experience in customer service related field.

Skills

• Conflict Management
• Decision Making
• Interpersonal Communication
• Prioritization
• Self-Organization (Business)
• Social Media Platform
• Supervisory Management
• Teamwork
• Website Management

Pay

$45,600.00 - $75,300.00 / Annually

Schedule

Scheduled Hours 37.5