Manager, Quality (Supplier & Copacker)

Accountabilities

• Supplier & copacker qualification, onboarding, & suspension
• Manages auditing & compliance to ensure corporate quality standards are met through audit program
• Maintains records of supplier audits, certifications, quality agreements (CoA, Letter of Guarantee, Allergen Statements, etc.)
• Ledges & manages supplier development programs to improve quality, education, & efficiency
• Drives corrective action management across suppliers & copackers with accountability to acceptable CAs at the agreed timeline
• Performance monitoring through KPI tracking
• Cross-functional collaboration with critical partners to support risk mitigation & escalation
• Supports governance & maintains documentation for supplier expectations & QFS policies
• Sustains continuous improvement initiatives, aligning with corporate strategies that streamline routines
• Consumer complaint investigation & accountability with co-packers

Key Metrics & Financial Targets

• RFT – Right the First Time
• CCs/1M cases
• COQ (cost of quality)
• GFSI Compliance
• Supplier & Copacker Qualifications & Compliance
• Supplier Scorecards – Quality
• CA Closure
• NCR Closure

Own: Identify & Mitigate Quality Risks in the Supply Chain

• Corporate quality standards for suppliers and copackers
• Supplier, vendor, & copacker qualifications & monitoring/auditing program
• CA management for quality incidents across suppliers & vendors
• Reporting supplier quality performance to senior leadership, effectively communicating expectations & improvement plans internally & externally

Influence

• Procurement, Logistic, & Distribution supplier strategies, supporting contract negotiations
• Sourcing decisions based on quality performance
• Culture of accountability & continuous improvement
• Copacker QFS improvement Veto: Onboarding of new suppliers & copackers based off audit findings. Suspend the use of or eliminate current supplier or vendor from approved list due to audit findings

Critical Stakeholders & Relationships

• Procurement
• Operations and Brewing Teams
• Supply Chain & Logistics
• Customer experience/ Consumer Affairs
• Copacker & Supplier partners
• Corporate & Site Quality

Qualifications, Education, & Experience

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
• 5+ years of experience in QA, Packaging, Warehousing in food/ beverage industry
• 3+ years of experience in CPG food safety auditing
• Strong knowledge of food safety regulations, GMPs, packaging standards, & warehousing best practices
• PCQI for Human Food, Internal Auditor, & Foreign Supplier Verification Program qualifications

Skills Needed To Be Successful

• Technical & functional skills
• Leadership & strategic skills
• Soft skills
• Highly organized
• Continuous improvement mindset
• Ability to be proactive & address risks quickly & effectively

Compensation

• Competitive annual salary from $106,000 to $133,000 based in Chicago, IL
• Bonus plan designed to recognize company performance and individual contributions
• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time and holidays
• Extensive opportunities for training, development, and career growth

Purpose

At Mark Anthony, we exist to Unearth the Extraordinary: Our Purpose is not just a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations.

Values

• Best in Our Craft
• Ambitiously Curious
• Made With Humility
• Daringly Disruptive