Manager, Supplier Quality
About the Role
Harley‑Davidson Motor Company’s Vehicle Operations facility in York is the final assembly plant for its motorcycles and also produces a wide range of parts. The Manager, Supplier Quality leads Supplier Quality Engineering (SQE) teams, oversees Supplier Quality Technician (SQT) and NCM processing teams, and manages supplier issue resolution and performance activities for the York (YVO) and Pilgrim Road (PTO) manufacturing facilities. This role serves as the primary quality interface between Harley‑Davidson and its supply base for current production, launch support, supplier performance improvement, and quality spill prevention.
Responsibilities
- Lead supplier quality performance across production and launch activities through KPI management, supplier scorecards, and escalation processes.
- Drive improvements in Supplier PPM, FPY, Repairs Per Hundred (RPH), launch quality, and overall supplier performance.
- Develop and execute supplier improvement plans to address quality, delivery, and manufacturing risks.
- Lead resolution of supplier‑related production quality issues impacting manufacturing operations.
- Drive containment, root‑cause identification, corrective actions, and verification of effectiveness.
- Partner with Product Development, Manufacturing, and Supplier Development Quality teams to ensure successful product launches and stable production.
- Support supplier readiness activities and drive rapid resolution of launch‑related quality concerns.
- Lead supplier quality system, process, and manufacturing audits.
- Drive supplier compliance to Harley‑Davidson quality requirements, PPAP submissions, and production control expectations.
- Escalate supplier risks through defined governance processes.
- Apply technical expertise in manufacturing processes to support supplier performance and issue resolution.
- Utilize quality data and trends to proactively identify and mitigate production risks.
- Drive reduction of supplier‑related cost of quality through issue prevention, recovery activities, and continuous improvement initiatives.
- Lead supplier accountability for warranty, non‑conforming material, and production disruption costs.
Education Requirements
- High School Diploma or equivalent (required).
- Bachelor’s Degree preferred in Engineering, Manufacturing, Quality, Supply Chain, or a related technical discipline.
Experience Requirements
- Minimum 7 + years of experience in Supplier Quality, Manufacturing Quality, Operations Quality, Manufacturing Engineering, or related technical fields.
- 3 + years of leadership experience leading technical or quality teams.
- Strong understanding of manufacturing processes including machining, casting, stamping, welding, plastics, coatings, electronics, and assembly.
- Proven ability to lead cross‑functional teams and drive measurable quality improvements.
- Experience resolving production quality issues through structured problem solving and data‑driven decision making.
- Strong analytical, leadership, communication, and interpersonal skills.
- Experience utilizing quality metrics and operational performance data to drive improvements.
Pay
Pay range: $114,500 – $171,900 (national average; actual compensation may vary based on geographic location and experience).
Benefits
Inclusive compensation package for full‑time salaried employees, including annual bonus programs, health‑insurance benefits, a 401(k) program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more.
Additional Information
- Direct reports: Yes
- Travel required: 10 % – 25 %
- Visa sponsorship: Not eligible
- Relocation assistance: Eligible for domestic relocation assistance