Sr. Manager, Quality (Supplier & Copacker)

About the role

Mark Anthony Group is an entrepreneurial drinks company rooted in family values, a bold vision, and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we’ve grown from a one-person import wine business into an international drinks company with a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike’s Hard Lemonade, and Cayman Jack.

The Sr. Manager of Supplier & Copacker Quality ensures all third-party suppliers and external copackers, repackers, and storage facilities consistently meet the company’s quality, food safety, and regulatory standards. This role serves as the primary QFS liaison between the organization and external manufacturing partners, driving compliance, continuous improvement, and risk mitigation across the supply chain.

Responsibilities

• Supplier and copacker qualification, onboarding, suspension, and reviews
• Manage auditing and compliance to ensure corporate quality standards are met through audit programs and routine data review
• Maintain records of supplier audits, certifications, and quality agreements
• Lead and manage supplier development programs to improve quality, education, and efficiency, enhancing VACCP and FSVP programs
• Drive corrective action management across suppliers and copackers with accountability for acceptable corrective actions within agreed timelines
• Performance monitoring through KPI tracking
• Cross-functional collaboration with critical partners to support risk mitigation and escalation
• Support governance and maintain documentation for supplier expectations and QFS policies
• Support continuous improvement initiatives aligning with corporate strategies that streamline routines
• Consumer complaint investigation and accountability with copackers
• Support release decisions for external copacker hold management
• Track non-conformances (NC) and support NCR progress for closure

Key Metrics & Financial Targets

• RFT – Right the First Time
• Copacker and Supplier focused KPIs
• CCs/1M cases
• COQ (cost of quality)
• GFSI Compliance
• Supplier and Copacker Qualifications & Compliance
• Supplier Scorecards – Quality
• NC/CA Closure
• NCR Closure

Accountabilities

• Own: Identify and mitigate quality risks in the supply chain; corporate quality standards for suppliers and copackers; supplier, vendor, and copacker qualifications and monitoring/auditing program; CA management for quality events across suppliers, copackers, and vendors; reporting supplier quality performance to senior leadership, effectively communicating expectations and improvement plans internally and externally
• Influence: Procurement, Logistics, and Distribution supplier strategies, supporting contract negotiations; sourcing decisions based on quality performance; culture of accountability and continuous improvement; copacker QFS improvement
• Veto: Onboarding of new suppliers and copackers based on audit findings; suspend or eliminate current suppliers or vendors from the approved list due to audit findings

Critical Stakeholders & Relationships

• Procurement
• Operations and Brewing Teams
• Supply Chain & Logistics
• Customer Experience / Consumer Affairs
• Copacker & Supplier partners
• Corporate & Site Quality

Requirements

• Bachelor’s degree in Food Science, Packaging, Supply Chain, Engineering, or related field
• 5+ years of experience in QA, Packaging, or Warehousing in the food/beverage industry
• 3+ years of experience in CPG food safety auditing
• Strong knowledge of food safety regulations, GMPs, packaging standards, and warehousing best practices
• PCQI for Human Food, Internal Auditor, and Foreign Supplier Verification Program qualifications

Skills

• Technical and functional skills
• Leadership and strategic skills
• Highly organized with a continuous improvement mindset
• Ability to be proactive and address risks quickly and effectively

Pay

Competitive annual salary from $114,000 to $143,000 based in Chicago, IL. Compensation varies depending on location, job-related knowledge, skills, and experience. Includes a bonus plan designed to recognize company performance and individual contributions.

Benefits

• Comprehensive health and welfare benefits
• Company matching 401(k) contributions
• Paid time off including annual leave, paid sick time, and holidays
• Extensive opportunities for training, development, and career growth

About Mark Anthony Group

At Mark Anthony, we exist to Unearth the Extraordinary. Our Purpose is a call to action that binds us together and ignites our passion for making a difference. It connects our global organization across all business units, roles, and locations. We are:

• Best in Our Craft: We set the standard with a pursuit of excellence in our products, processes, plants, and people.
• Ambitiously Curious: We stay curious, dreaming big and navigating the unknown with an enduring belief in better.
• Made With Humility: We bring humility, authenticity, fun, and support to every collaboration and celebrate wins as a team.
• Daringly Disruptive: We disrupt the status quo, moving fast to seize opportunities and acting scrappy to stay ahead of industry giants.