Manager, Quality Control - Mortgage Risk Advisory
Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston.
About the role
Join Baker Tilly's Mortgage Risk Services team as a Quality Control Manager. As one of the fastest growing firms in the nation, Baker Tilly offers upward career trajectory, flexibility in work arrangements, and meaningful relationships with clients, teammates, and leadership who support your development.
This role is ideal for a comprehensive risk professional looking to expand their experience in compliance, enterprise risk management, governance, internal controls, and data analytics within a fast-growing, entrepreneurial risk consulting practice.
Responsibilities
- Manage and train quality control staff members.
- Support pre-funding and post-closing quality control and due diligence functions.
- Develop and manage Quality Assurance reviews for all auditors for Post-closing and Pre-funding.
- Recommend quality and operational improvements based on review of findings and auditor scorecards.
- Prioritize job/staff responsibilities, provide assignments, meet deadlines, and develop project plans/schedules.
- Monitor regulatory changes and updates, keeping staff informed.
- Ensure confidential and private customer information remains secure.
- Review a high volume of loan activity with a high level of detail and accuracy.
- Recognize and relay irregularities and concerns to management.
- Serve as a Subject Matter Expert on underwriting and compliance related to credit risk for internal/external staff and customers.
- Provide input on processes, procedures, and new approaches.
- Work effectively and professionally with clients and employees to ensure high-quality customer service.
- Resolve customer concerns related to work product.
- Determine Quality-Control trends and issues, implementing solutions as required.
- Coach others on Quality-Control issues, problems, and questions.
- Apply in-depth understanding of State and Federal Compliance regulations.
- Exercise discretion and independent judgment on critical business matters with significant financial impact.
- Prepare and update quality control/quality assurance procedures and manuals.
- Identify and document when company standards or regulations are not followed, ensuring loan files are complete and accurate.
- Directly supervise Quality Control Auditors and manage output such as reports, audit selection, customer rebuttals, and pre-report delivery.
- Perform other duties as assigned by the Director of Quality Control.
Requirements
- Bachelor’s degree required.
- 5 years of Mortgage Credit Underwriting or Post-Closing QC auditor experience.
- 5 years of management experience.
- In-depth knowledge of Quality Control functions regarding FNMA, FHLMC, FHA/VA, and USDA requirements.
- Experience performing and reviewing Pre- and Post-Close reviews, Repurchase reviews, Early Payment Default, and Red Flag/Fraud Reviews.
- Knowledge of state and federal regulatory requirements for real estate lending.
- Ability to create and administer auditor training, develop and maintain auditor scorecards, and set performance standards.
Skills
- Self-motivation, detail orientation, and strong organizational skills.
- Proficient PC skills in MS Office, particularly MS Excel and Word.
- Ability to develop spreadsheets and required documents.
- Ability to work on cross-functional teams.
- High attention to detail and strong technical skills with the ability to analyze and troubleshoot issues.
- Strong analytical skills with a high degree of accuracy.
- Excellent verbal and written communication skills.
Pay
The pay rate range for this position is $96,600 to $221,300. Actual compensation is influenced by skills, prior experience, qualifications, degrees, professional certifications, work arrangements, and geographic location.
Benefits
Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.